Our client builds innovative software solutions that genuinely make a difference, changing what is possible for both providers and end-users within their sector. Operating with a unique, forward-thinking, and self-managing team structure, they offer a phenomenal working environment where collaboration, transparency, and continuous improvement are part of the daily DNA.
In this role, you will ensure the successful adoption and proficient use of their software platforms by delivering high-quality, engaging, and accessible training programmes to a diverse user base (ranging from administrators to highly specialized professionals).
Key Responsibilities
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Curriculum Design & Delivery: Design, implement, and maintain a comprehensive training curriculum, delivering engaging sessions both online and in person.
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Content Creation: Create and refresh training content, utilizing learning management systems (LMS) and screen-recording/video tools to build a seamless learning experience.
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Subject Matter Expertise: Act as the internal and external expert on core software products.
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Assessment & Improvement: Develop competency assessments and establish post-training monitoring plans to drive continuous improvement via user feedback.
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Commercial Support: Partner with the sales and account management teams to deliver high-impact product demonstrations and workshops.
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Backlog Management: Independently manage your own workload and schedule effectively to align with team goals.
About You
We are looking for a self-starter who loves to collaborate and is passionate about using technology for good. To be successful in this role, you should possess:
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Training Experience: Proven track record as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS (Software as a Service) environment.
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Industry Awareness (Desirable): An understanding of healthcare industry workflows (e.g., referrals, patient pathways) and key data regulations (GDPR, consent, permissions) is highly desirable but not essential.
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Communication Skills: Exceptional public speaking, presentation, and facilitation skills, with a proven ability to simplify complex technical or specialized concepts.
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People-First Approach: High levels of patience, empathy, and adaptability to support users with vastly different levels of technical confidence.
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Flexibility: Comfort with regular business travel for onsite training and client go-live support.
Requirements
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Must be fully eligible to live and work in the UK (sponsorship is not available).
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Willingness to complete a basic DBS check during onboarding
If interested and you match the criteria, please apply with your most recent CV
Salary description
£40000.00 - £45000.00 per year