Summary of the Position:
Technical writer to develop high-quality documentation for SCM processes, including but not limited to warehouse operations, inventory, material planning, purchase order monitoring and logistics. The role will work closely with process owners (SCM Director, Warehouse Ops Manager, Purchasing Manager), SCM Advisors and key stakeholders to develop/update operational processes into clear and standardized company documents: policy, standards, procedures, and guidelines.
Key responsibilities:
Review, develop, update SCM processes documentation:
Policies and standards
Standard operating procedures (SOPs)
Process maps, workflows and templates
Work instructions (guidelines, desk references, RACIs and checklists)
Training material
Conduct interviews with process owners, advisors and stakeholders to gather and clarify process information and validate documentation
Document current-state (“As-Is”) and future state (“To-Be”) for selected business processes
Create process flow and diagrams as needed
Ensure documentation aligns with company governance and quality standards, use standard templates, SCM defined terms and writing standards in connection/align with existing policies, standards and procedures
Maintain version control for documents being developed/updated (when managed outside of document control tool)
Identify documentation gaps and recommend improvements
Qualifications:
Bachelor’s degree in technical writing, business process documentation, supply chain management, or related field
5+ years’ experience in technical writing for business processes
Experience supporting supply chain management organizations
Experience with process improvement methodologies (e.g.: lean six sigma) - preferred
Required Skills:
Excellent writing and verbal communications skills
Strong interviewing and facilitation skills
Mastery in Word
Experience using documentation and diagramming tools such as:
Visio
SharePoint
PowerPoint
Documentum or other Document Management Systems
High attention to detail and quality
Strong organizational and progress reporting skills
With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients
Salary description
£35.00 - £75.00 per hour