Location: Kingsnorth, Ashford, Kent
Salary: £36,000.00 - £38,000.00
Permanent | Full-time | 37.50 hours per week
Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.
‘Extraordinary Days, Every Day’
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. We support individuals to live fulfilling, independent lives and are now seeking an experienced Registered Manager to our residential services in Ashford.
About Us
Orchard House is a small, friendly home which provides care and support for up to 10 people with learning and physical disabilities. The age of the service users are 31 to 66. They support 2 females and 8 males in this service.
We are now seeking a passionate and experienced Registered Manager to lead our dedicated team and ensure the continued delivery of outstanding care in line with CQC and regulatory standards.
Job Summary
Reporting to the Locality Manager, the Registered Manager will provide operational, commercial, and quality leadership at Orchard House. You’ll play a key role in service delivery, regulatory compliance, people management, and business development.
You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.
Key Responsibilities:
Service Operations
Ensure full occupancy and manage referral assessments.
Lead on recruitment and resource management to minimise agency use.
Tailor all services to meet the unique needs of each individual.
Commercial & Business Development
Build and maintain strong relationships with local authorities and external partners.
Collaborate with the Business Development team to grow the service organically.
Financial Management
Lead on achieving gross margin and EBITDA targets.
Monitor financial performance, identifying and addressing variances proactively.
Communicate service changes to finance within 2 days.
Quality & Compliance
Ensure compliance with internal policies, CQC regulations, and contractual obligations.
Embed person-centred care pathways across the service.
Respond to complaints effectively and uphold excellent customer service standards.
Leadership & People Management
Provide strong, visible leadership to the team.
Manage performance, encourage development, and address underperformance as needed.
Conduct supervisions, disciplinary and appeal hearings appropriately.
Continuous Improvement
Promote a culture of learning, quality improvement and service efficiency.
Stay informed on sector developments and legislative changes.
What We’re Looking For
Essential:
NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.
Strong understanding of CQC standards and regulatory frameworks.
Proven leadership, financial and operational management skills.
Why Join Us?
Be part of a compassionate and committed team making a real difference.
Ongoing training and professional development opportunities.
Supportive leadership and a people-focused culture.
Competitive salary and benefits package.
Ready to Apply?
If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we’d love to hear from you.
About CareTech
Founded in 1993, CareTech is one of the largest and most reputable specialist social care and special education needs providers across the UK. The Group has a track record of more than 30 years, delivering high quality, person-centred care to those with complex needs. The Group was founded by brother Haroon and Farouq Sheikh, who continue to lead CareTech today, providing continuity of leadership, long term stability and a deep personal commitment to the people we support.
CareTech Community Services are proud to inform you that they are a Disability Confident Leader
Salary description
£36000.00 - £38000.00 per year