Role Overview
We are seeking a highly organised and proactive Training & Compliance Manager to oversee all warehouse training, compliance, and reporting activities within a fast-paced distribution centre.
You will be responsible for ensuring full compliance across site operations, managing training frameworks, and driving continuous improvement in operational standards.
Key Responsibilities
Training & Compliance Management
* Manage and maintain the Training Matrix
* Ensure all staff are fully trained and compliant in line with operational requirements
* Monitor and maintain all training records, certifications, and documentation
* Oversee MHE (Material Handling Equipment) training compliance
Reporting & Performance Analysis
* Produce and present reports to senior management
* Analyse training gaps, compliance performance, and operational data
* Support decision-making through accurate reporting and insights
Process Improvement & Quality
* Drive continuous improvement through process reviews and Gemba walks
* Standardise and maintain SOPs, SSOWs, and work instructions
* Recommend improvements to enhance efficiency and compliance
Stakeholder & Team Engagement
* Work closely with Operations Managers and Team Leaders
* Support training delivery and change management initiatives
* Challenge teams to meet deadlines and compliance standards
Compliance & Standards
* Ensure compliance with Health & Safety, ISO, and regulatory standards
* Maintain document control and version management
* Support audits, investigations, and root cause analysis (RCA / 8D)
Skills & Experience Required
✔ Experience in warehouse, logistics, or distribution environments
✔ Strong background in training, compliance, or quality management
✔ Experience managing training documentation, SOPs, and processes
✔ Knowledge of MHE training, certifications, and compliance
✔ Strong analytical skills and experience using Excel / reporting tools
✔ Excellent communication and stakeholder management skills
Desirable Experience
* Experience within 3PL, retail, or eCommerce operations
* Knowledge of ISO standards and audit processes
* Experience leading teams or managing training programmes
Personal Attributes
* Strong attention to detail and organisational skills
* Ability to work under pressure in a fast-paced environment
* Proactive, solutions-focused mindset
* Confident communicator able to influence at all levels
Why Apply?
1. Join a growing logistics operation
2. Opportunity to lead and shape training & compliance strategy
3. Work in a dynamic, fast-paced warehouse environment
4. Excellent career progression opportunities
Salary description
£45000.00 - £45000.00 per year