Job Title: Senior Coach (Senior Residential Support Worker)
Location: Ninfield
About The Role:
We are seeking passionate and resilient Senior Coaches (Senior Residential Support Workers) to join our Ofsted Registered Children's Residential Homes in Ninfield.
This is a rewarding opportunity to support children and young people who have experienced trauma, instability and adversity, helping them to build safe, stable and ambitious futures. As a Senior Coach, you will lead practice on shift, support less experienced staff and help maintain high standards of care, safeguarding and behaviour management within the home.
You will work closely with Team Leaders and management to create a stable, nurturing and structured environment where young people feel safe, understood and supported to achieve positive outcomes.
Our home is a 4 bed children's residential home supporting young people aged 10 to 16 with profound Learning Disabilities and complex needs, including Autism Spectrum Disorder (ASD), ADHD and challenging behaviours. Some young people may be non-verbal or low verbal and use alternative communication methods such as PECS, Makaton or AAC devices. Our young people in this home benefit from calm, patient and consistent adults who are able to build trusting relationships and provide structured support. Adults must be able to remain emotionally resilient and responsive during periods of dysregulation, using calm and therapeutic approaches to support positive outcomes and maintain safety.
At SuperCare, we are committed to delivering only outstanding care. Our approach is progressive, therapeutic and grounded in understanding behaviour, relationships and development.
Our culture is shaped by our core values:
We are outstanding
We seek to understand
We will do whatever it takes
We inspect and don't expect
We are radically honest
We never give up
Key Responsibilities:
As a Senior Coach you will:
Lead practice on shift, supporting the Team Leader to maintain safe and consistent care delivery
Support and guide Coaches during shifts, promoting accountability and high standards of care
Ensure care plans, risk assessments and PBS strategies are consistently followed
Respond appropriately to incidents and escalate concerns in line with safeguarding procedures
Support young people with emotional regulation, behaviour management and daily routines
Build trusting, professional and therapeutic relationships with young people
Act as a key worker, supporting young people to achieve positive outcomes
Contribute to care planning, reviews and outcome tracking
Support engagement in education, routines and meaningful activities
Maintain accurate records, incident reports and regulatory documentation
Promote trauma informed, child centred and therapeutic care approaches
Contribute to reflective practice, team meetings and staff development
Maintain a safe, clean and homely environment within the home
Administer medication safely in line with training and policy
Work flexibly across different homes within the service where required
About You:
We are looking for individuals who combine strong practice leadership with compassion, resilience and emotional intelligence. You will have:
Experience working with children and young people
Previous experience within residential childcare or a similar care setting
Level 3 Diploma in Residential Childcare (or equivalent)
Strong safeguarding knowledge and understanding of professional boundaries
The ability to remain calm, regulated and solution focused under pressure
Strong communication and interpersonal skills
A trauma informed and child centred approach to care
The ability to support and guide less experienced staff
A commitment to delivering outstanding care and outcomes for young people
Flexibility to work shifts including evenings, weekends and bank holidays
What We Offer:
Competitive salary package
Extensive training and development opportunities
Fully funded Level 3 and Level 5 qualifications
Performance related bonus scheme
Private healthcare
24/7 GP access
Gym membership contribution
Extensive training and CPD opportunities
Leadership mentoring and internal progression pathways
Pension scheme
Supportive team culture focused on development and wellbeing
Working Hours & Shift Patterns:
SuperCare operates a 24 hour, 365 day service. Flexibility is essential within this role.
Day Shifts
1 day on, 2 days off (rolling rota)
07:30am - 10:30pm (15 hour shifts)
Waking Night Shifts
2 nights on, 2 nights off (rolling rota)
10:00pm - 08:00am (10 hour shifts)
Shift patterns may vary depending on the needs of the home and the young people we support.
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
If you are passionate about supporting children and young people to achieve positive outcomes and want to join a provider committed to outstanding care, we would love to hear from you. Apply now to become part of the SuperCare team
Salary description
£15.90 - £19.87 per hour