We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
As a Community Manager, you’ll support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks. You’ll manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income. You’ll process purchase orders, handle administration, and manage communal facilities. You’ll also work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support. Occasionally, you may need to respond to emergencies outside normal office hours.
What you’ll need
* Experience in housing management and working with older people.
* Strong interpersonal and customer service skills, with clear written and verbal communication.
* Good IT skills, including Microsoft Office, and strong administration abilities.
* Knowledge of health and safety compliance and understanding of care and support needs for older people.
* Line management experience (as you'll be managing a cleaner)
* Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
* 30 days’ annual holiday, plus bank holidays (pro rata)
* Two additional paid volunteering days each year
* Flexible benefits scheme, including family friendly benefits and access to a discount portal
* 4 x salary life assurance
* Up to 10% pension contribution
Please read before applying:
* You must have the right to work in the UK; we are unable to provide visa sponsorship.
* We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2025
Interviews will be face to face at Founders House, SW1V on Wednesday 27th Ma
Salary description
£32544.00 - £32544.00 per year