Jobs in Balfield

Job Description

About the Role

As a Technical Advisor within our Centre of Excellence (COE 6 - Amphion Controls), you will act as a key escalation point for complex technical challenges, supporting both internal teams and global customers. This role plays a critical part in ensuring continuity of expert knowledge, maintaining high-quality remote diagnostics, and supporting the growing installed base of drilling systems.

You will work in a high-impact, fast-paced environment where analytical thinking, technical depth, and collaboration are essential to success.

About the Company

NOV is a leading provider of technology, equipment, and services to the global oil and gas industry. With a long history of innovation, NOV supports customers in improving efficiency, safety, and environmental performance across drilling, completion, and production operations.

As part of our global network, you will collaborate with multidisciplinary teams delivering advanced engineering solutions worldwide.

What We Offer
Opportunity to work on advanced drilling technologies and complex technical challenges

Exposure to global projects and cross-functional collaboration

Structured onboarding program with dedicated buddy support

Access to internal training and knowledge-sharing platforms

Possibility for internal mobility across a global organization

Collaborative and supportive team environment focused on continuous improvement
Key Responsibilities

Core Responsibilities:
Provide advanced technical support and act as escalation point for complex issues related to Amphion control systems

Perform in-depth technical analysis, troubleshooting, and root cause investigations

Support global technical teams and customers with remote diagnostics and issue resolution

Analyze product performance trends and contribute to continuous improvement initiatives

Collaborate with engineering teams on design improvements and reliability enhancements

Prepare technical reports, recommendations, and documentation
Additional Responsibilities:
Support training and competency development of technical teams

Contribute to product feedback loops and performance evaluations

Coordinate with internal and external stakeholders to resolve critical issues

Participate in customer meetings and provide expert technical guidance

Ensure compliance with company standards, quality systems, and HSE policies
Qualifications & Skills

Essential Qualifications:
Technical diploma or equivalent experience in electrical engineering or related field

Proven experience in technical support, field service, field engineering, or similar roles

Strong ability to read and interpret electrical, mechanical, and technical documentation

Proven experience in troubleshooting, technical analysis, and report writing

Ability to handle complex, multi-disciplinary technical challenges

Experience working in global or cross-functional environments
Desired Qualifications:
Experience with drilling systems (Amphion preferred, PLC knowledge acceptable)

Familiarity with NOV systems, tools, or product lines

Exposure to product reliability, diagnostics, or failure analysis

Knowledge of enterprise systems (e.g., Oracle, Glovia or similar)
Soft Skills
Strong analytical and problem-solving mindset

Excellent communication skills with the ability to explain complex technical topics

Proactive and solution-oriented approach

Ability to prioritise and work effectively in a high-pressure environment

Collaborative mindset with strong stakeholder management skills

Strong organisational and reporting capabilities
Why Join Us?

Join our Global Family:

We offer an inspiring place to work with great opportunities to develop your skills and collaborate with some of the brightest minds in the industry. You will be part of a professional and supportive environment where teamwork, innovation, and continuous improvement are at the core of everything we do.

At NOV, you will contribute to technologies that power the world-while building a meaningful and future-oriented career.

Join our Global Family

At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes:

Health & Wellbeing
Private Medical Insurance

Employee Assistance Programme (EAP)
Finance & Protection
Pension Plan

Income Protection

Life Assurance

Personal Accident Coverage
Flexible Benefits (via salary sacrifice options for you and your family)
Dental Insurance

Healthcare Cash Plan

Partner Life Assurance

Critical Illness Cover

Retail Vouchers

Gym Membership

Cycle to Work Scheme

Travel Insurance
About Us
Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.

Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.

About the Team
Corporate

Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centres of expertise. We are structured to provide guidance and service above all to all our business operations