The Repair Works Manager leads and manages a multi‑skilled Property Services workforce to deliver high‑quality repair and maintenance services across designated properties and communal areas. The role ensures an excellent customer experience through effective ownership of repair activities, robust property surveying, and active performance management of both in‑house teams and contractors. The postholder also provides technical expertise and support across the organisation, ensuring compliance, value for money and service delivery in line with legislative and policy requirements.
What You'll Be Doing:
Managing an effective Responsive Repairs
Carry out Property Surveying, Grounds Inspections and Technical Advice
Conduct Performance Monitoring - Colleague on site management and Contractors
Ensure Colleague Collaboration, Customer Focus and Communication
Monitor Health Safety and Compliance
Manage, lead and motivate a team of Operatives
What We're Looking For:
Significant proven experience of working in the housing repair and maintenance sector.
Have experience of providing a high level of customer service
Experience of conducting surveys in housing - customer and empty homes properties.
Have experience of managing and supervising a trades team
Be able to compile technical reports, and to accurately specify maintenance and improvement works including schedule of rates and provide technical drawings and plans.
Have knowledge of Health and Safety legislation, British Standards, Building Regulations, CDM Regulations, Decent Homes Standards, Awaab's Law, planning requirements and other regulations and codes of guidance affecting the maintenance function.
Completion of a recognised apprenticeship or NVQ level 3 or equivalent is essential. However a HNC in Building studies and HHSRS are desirable.
What We Offer:
Competitive Salary: Alongside a generous annual leave package and flexible working options.
Comprehensive Benefits: A range of benefits, including pension (matched up to 10% defined contribution scheme) and health and safety training.
Agile Working: Enjoy flexible working arrangements.
Support for You: Additional perks to support your wellbeing, including our EAP service.
Why Broadacres?
At Broadacres, we champion diversity and are committed to being an equal opportunities and disability confident employer. We welcome applications from all community sectors and encourage individuals underrepresented in our organisation to apply.
Our Organisation
Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,900 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country'. We ensure our customers receive first-class service, making them proud to live in a Broadacres' home.
Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We may be interviewing as applications come in, so apply early to avoid disappointment
Salary description
£44121.00 - £44121.00 per year