- Support with booking and coordinating appointments with our photographers
- Advise clients on additional products such as video and 360° tours
- Handle adjustments and changes to existing orders
- Answer client questions about the completion and delivery of image materials
- Proactively think along with clients about the best way to present and market their properties
- Follow up on warm leads generated by marketing or account managers
- Contact interested real estate agents by phone, prepare and send offers, and maintain records in Salesforce
- Coordinate appointments and support new business initiatives
- Identify opportunities during client conversations and address them in a natural, consultative way
- Collaborate with Sales, Operations, and Marketing to support customer satisfaction and growth in the German market
- Excellent German skills, both written and spoken (native or C2 level)
- Good English skills for internal communication; Dutch is a plus
- You are available 32 – 40 hours per week
- Experience in customer service or a similar customer-facing role
- Enjoyment of phone-based customer interaction, including actively following up on leads
- A service-oriented mindset combined with strong commercial awareness
- Well-organized, reliable, and detail-oriented
- Proactive working style with a pragmatic “get it done” mentality
- The position starts with a 7-month or one-year contract, with the possibility of a permanent contract based on satisfactory performance
- Pension scheme
- 20 vacation days, plus the option to purchase 7 additional days (based on full-time employment)
- Hybrid working arrangement from home and at the office in Eindhoven
- Home office allowance for remote working days
- Travel reimbursement for commuting by car
- Work in a dedicated and motivated team
- A dynamic and ambitious company with short decision-making processes and room for initiative
- A modern office in Eindhoven
- Regular team events and company activities
- Development opportunities within a growing company
Salarisomschrijving
€2800 - €3250 monthly