Company: The Body Shop International Limited
The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns.
The Body Shop is committed to generating positive economic, social, and environmental impact. We’re fighting for what we believe in now more than ever. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.
Your role in a nutshellTo be an inspirational leader with enthusiasm for our brand and believe in the way we do business. With beauty retail expertise that is second to none, you will drive the store and the team to deliver retail excellence, strong sales results, and an engaging customer experience.
More about the roleCustomer Experience: We want someone who will shape a customer-focused store experience by leading the team to drive customer engagement and bring the brand to life. The Store Manager should also ensure the development of consumer loyalty to help build The Body Shop brand.
Delivery: Retail-related beauty expertise is highly desirable at management level. We’re looking for someone who will be able to control and meet sales and performance targets with outstanding planning and organizing skills. Our Store Managers need to have exceptional stock management skills, and the ability to monitor/manage change. It is essential for our Store Managers to be confident in using the data we provide to make sound commercial and business decisions to really drive your sales and your people.
Teamwork and People Management: Our people are at the heart of everything we do. We’re particularly interested in individuals who are able to lead and work as part of a team and can quickly react to any problems that may occur. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance with the needs of the store and its customers. We desire a flexible and responsible role model who is capable of attracting and retaining people who reflect the brand. Managers must have the ability to identify high potential and develop current members of the team to a high standard.
What we look for- Experience in beauty retail and people leadership
- Able to control and meet sales and performance targets with outstanding planning and organizing skills
- Experience of using data provided to make sound commercial and business decisions
- Ability to work collaboratively within a feedback culture
- Team coaching and development
- Ability to demonstrate outstanding communication and operational skills
- Leadership skills to achieve personal and business success
- Good IT skills
- Flexibility to work across Sunday to Saturday is required