Employment agency Manpower is searching for a Customer Service Specialist for Dow in Terneuzen.
As a Customer Service Specialist, you are the first point of contact for customers and ensure that their needs are met efficiently and effectively. Your responsibilities include:
- Executing the order entry and fulfillment process for a set of businesses and priority customers.
- Maintaining a deep knowledge of Dow's products, applications, and services.
- Building strong customer relationships and understanding market needs.
- Coordinating activities across customer accounts, proactively addressing issues, and implementing solutions.
- Ensuring service levels meet business prioritization.
- Balancing customer requirements with Dow's capabilities to provide the best and most cost-effective solutions.
- Supporting commercial strategies with Dow customers across multiple businesses.
What's in it for you?
?"️ A gross monthly salary between €2,700 and €3,600 (depending on experience)
?"️ Travel allowance of €0.21 per km (up to 75 km one way)
?"️ Full-time position (40 hours per week), Monday to Friday during office hours
?"️ Hybrid working after 2 months (2 days from home, 3 days at the office)
?"️ Pension plan via Manpower
?"️ Contract through Manpower with the possibility of a permanent position at Dow
?"️ Access to 200+ training programs via Manpower Academy to boost your career Over de werkgever Dow is a leading global chemical company and a recognized Top Employer, committed to innovation, sustainability, and collaboration. At our Terneuzen site, the largest Dow production location in Europe, you will join an international team dedicated to delivering excellence and shaping the future of the chemical industry.
Working hours
You will work Monday through Friday during office hours.