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Will you join our team?

How do you make our customers happy?

By ensuring millions of customers enjoy a seamless, secure login experience. Login is the very first interaction customers have with the bol platform. To keep it delightful, the experience must be frictionless, trustworthy, and invisible. As the Security Lead for Secure Login, you own one of bol’s most critical cross-domain capabilities. You connect the product vision for identity and authentication to bol’s broader business and security strategy, translating that vision into plans that deliver meaningful outcomes for customers and the business. Your work safeguards customer trust while enabling bol to grow safely at scale.

The biggest challenge

Secure Login operates at the intersection of customer experience, cybersecurity, compliance, and platform architecture. It is a high-impact domain where even small changes can have far-reaching consequences. The core challenge is balancing long-term identity and security strategy with short- term business and operational needs. You’ll navigate competing priorities across engineering, cybersecurity, compliance, commercial teams, and customer experience, ensuring shared understanding of outcomes and trade-offs. Secure Login impacts multiple domains, and you will coordinate cross-domain priorities to keep engineering, security, and business stakeholders aligned on a clear long-term direction. You’ll excel by making thoughtful trade-offs, clearly articulating risk, and bringing people together in an environment where trust, availability, and security are non‑negotiable.

What you’ll do as the Security Lead of Secure Login

As part of Cybersecurity, you own the product strategy, discovery, and outcomes for Team Secure Login. You work closely with engineers, designers, data scientists, and stakeholders across bol. You run a continuous product discovery and delivery process, ensuring day‑to‑day decisions contribute to long‑term goals.

• Connect the product vision for Secure Login to bol’s broader business and security strategy, turning vision into concrete plans and outcomes.
• Set clear priorities that provide teams with focus and meaningful challenges, enabling ownership and effective delivery.
• Run a continuous product discovery and delivery process, using qualitative and quantitative insights to validate solutions that are desirable for customers, viable for the business, and feasible from a technical and security perspective.
• Manage the product backlog and drive cross‑domain prioritization decisions.
• Build and maintain strong relationships across domains and departments, acting as a product ambassador who clearly articulates complex trade‑offs and aligns stakeholders around shared goals.
• Contribute to architectural and platform decisions by bringing product, risk, and outcome perspectives into technical discussions with engineering leaders.
• Create clarity in a high‑stakes environment by translating complex identity and security challenges into actionable decisions.
• Grow the product craft by mentoring other Product Managers and contributing to a data‑driven, customer‑centric product culture within Cybersecurity and the wider product organization.

Why you can make a difference

You bring:

• At least 5 years of product management experience in a product‑led organization.
• Strong affinity for engineering, platforms, and technically complex domains such as security or identity.
• A strategic yet hands‑on product mindset, able to balance customer experience, business goals, and risk.
• Excellent communication skills; you articulate complexity clearly and build alignment across diverse, senior stakeholder groups.
• A data‑driven approach to decision‑making, with a strong understanding of outcomes over output.
• Experience owning cross‑domain products with significant technical depth, shaping direction beyond a single team and delivering sustained impact over time.
• Motivation to elevate how product management is practiced, not just what is delivered.

3 reasons why this is (not) for you This role may not be for you if:

• You prefer operating within a narrowly scoped product or feature area.
• You avoid high‑stakes decision‑making.
• You prefer executing a predefined roadmap over shaping strategy.

This role is perfect for you if:

• You think in systems, not silos.
• You influence through clarity and trust rather than authority.
• You enjoy growing both products and people.

Where you’ll work

You’ll join bol, one of the leading retail tech platforms in the Netherlands and Belgium. With over 13 million customers and tens of thousands of partners, Secure Login is a foundational capability for everything we do. You’ll work within Cybersecurity and collaborate closely with engineering, product, and business teams across bol.

We take pride in our B Corp certification and our commitment to sustainability, continuous improvement, and equal opportunities.

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