As a customer service employee, you will be the first point of contact for our clients in the agricultural technology sector. Your role is vital in ensuring customer satisfaction by addressing inquiries about our products, services, and technical support. You’ll thrive in this position if you enjoy solving problems, have strong communication skills, and are passionate about delivering excellent service. This temporary role offers a unique opportunity to combine your language skills in Ukrainian, Russian, and English with your interest in technology, contributing to a sustainable future in agriculture.
Your responsibilities include:- Engaging with customers to answer questions about products, services, and technical support in a professional and friendly manner.
- Assisting customers with subscription renewals, promoting additional services, and gathering valuable feedback.
- Accurately processing sales orders, handling payments, and supporting service activations.
- Maintaining the accuracy and integrity of customer data in our database systems.
- Providing basic technical support for service activation and usage, ensuring reliable solutions for customer issues.
- A monthly salary between €2500 and €2540 gross, reflecting your skills and experience.
- A temporary contract with an immediate start till end of may.
- A full-time role of 36 to 40 hours per week, offering stability and growth opportunities.
- Travel expense reimbursement to ensure a comfortable commute.
- A hybrid work model available after a two-week onboarding period, supporting flexibility.
- An innovative and collaborative work environment with opportunities for personal and professional development.
We are seeking a customer-focused professional with strong communication skills and a passion for technology.
- MBO 4 diploma in administrative or commercial studies
- Professional proficiency in Ukrainian, Russian, and English
- Experience with database management and accurate data processing
- Customer-oriented mindset and problem-solving abilities
- Willingness to work flexibly during peak periods
Gevestigd in Den Haag area (Bodegraven), combineren we innovatieve technologie met de agrarische sector om duurzame oplossingen te bieden die de toekomst van landbouw transformeren. Onze missie is om boeren te ondersteunen met slimme tools die hun werk efficiënter en milieuvriendelijker maken, terwijl we onze kernwaarden van samenwerking, innovatie en duurzaamheid hooghouden.
Bij ons werk je aan baanbrekende projecten in een dynamische omgeving waar jouw ideeën echt meetellen. We investeren in jouw persoonlijke en professionele groei, en bieden een cultuur waarin teamwork en kennisdeling centraal staan. Hier maak je impact, samen met een divers en toegewijd team.
Klinkt dit als de plek waar jij je talenten verder wilt ontwikkelen? We kijken uit naar jouw bijdrage!
€2500 - €2540 monthly