We are seeking a Microsoft Dynamics 365 Technical Consultant (m/f/x) for our client in the area of Amsterdam to design, configure, and optimize the client's customer service platforms. In this impactful role, you'll work with the latest Microsoft technologies, drive technical evolution, and integrate cutting-edge AI to create seamless experiences for both users and clients.
What you'll do as a Microsoft Dynamics 365 Technical Consultant:
- Architect and implement scalable configurations within Dynamics 365, prioritizing reliability and performance
- Develop and maintain Power Automate workflows, custom connectors, and backend integrations
- Deploy and fine-tune AI tools including Copilot, chatbots, and virtual agents
- Lead migrations from legacy systems, including data mapping and validation
- Monitor system health, troubleshoot issues, and implement system improvements
- Manage security configurations, roles, and access controls in line with enterprise standards
- Collaborate with cross-functional teams to deliver robust technical solutions
Your background:
- Experience in technical configuration and development within Dynamics 36
- Proficient with Power Platform (Power Automate, Power Apps) and Azure services
- Familiar with AI tools in customer service (Copilot, chatbots)
- Solid understanding of security, compliance, and RBAC
- Analytical problem solver
- Fluent in English; German is a plus
Offer:
- Hybrid work model: 4 days from home, 1 day in the office
- Salary: Up to €80,000 gross per year
- 26 days of paid holiday annually
- Fully paid pension plan
- Join a truly international community and enjoy a flexible, collaborative work environment.
Interested?
Are you the Microsoft Dynamics 365 Technical Consultant our client is looking for? Please apply today!
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