Employment agency Manpower is looking for a Customer Service Specialist for Dow in Terneuzen.
As a Customer Service Specialist, you will play a vital role in providing solutions to customers while balancing operational needs and company objectives. You will:
- Execute order entry and manage the order fulfillment process for multiple businesses and priority customers.
- Build and maintain strong customer relationships by understanding their needs and gathering market insights.
- Coordinate activities at assigned customer accounts, proactively addressing issues and implementing solutions.
- Differentiate between customer requirements and Dow's capabilities to provide the most effective solutions.
- Collaborate closely with Manufacturing, Marketing & Sales, Supply Chain and other partners to meet business goals.
- Support commercial strategies and maintain service levels based on business priorities.
What's in it for You
- A gross monthly salary between €2,700 and €3,500 (depending on experience).
- Travel allowance of €0.21 per km (up to 75 km one way).
- Full-time position (40 hours per week) during office hours.
- Pension plan via Manpower.
- Contract through Manpower with the possibility of a permanent position at Dow.
- Access to 200+ online training programs via Manpower Academy to support your personal and professional growth.
- Hybrid position: option to work partly from home
Working hours
You will work Monday through Friday during office hours.