Do you love helping others and making every guest feel truly welcome? We’re looking for a Concierge Trainee who brings warmth, attentiveness and a personal touch to every interaction — from luggage service to local recommendations.
Why you’ll love your journey with us
At Anantara, we believe in rewarding your dedication with exceptional benefits:
Internship allowance of €750 gross per month (based on 5 days per week)
Global team member rates at over 550 Minor Hotels
Friends & Family rates to treat your loved ones worldwide
50% discount on F&B at 20 luxury hotels across Amsterdam
A complimentary experience stay to immerse yourself in the Anantara guest journey
Access to tailored learning programs and our online university
Priority access to internal vacancies across Minor Hotels
One free meal per shift
Your role in the journey
As Concierge Trainee, you’ll be part of the Front of House team, assisting guests with their luggage, answering questions, and offering tips about Amsterdam’s best spots. You’ll be a visible presence in the lobby, helping guests feel at ease and well taken care of. Your responsibilities include:
Assisting guests with luggage and managing storage
Lobby hosting and being a point of contact for guest questions
Providing information about local attractions and experiences
Collaborating closely with the Front Office team
Creating warm, memorable moments for every guest
What you’ll bring
Availability for at least 20 weeks, 5 days per week (including weekends)
A natural interest in people and different cultures
A friendly, proactive and service-minded attitude
The ability to connect easily with guests and surprise them with your personal touch
Strong communication skills and fluency in English; Dutch is a plus
Where your journey begins
In the heart of Amsterdam, overlooking the Royal Palace and National Monument, Anantara Grand Hotel Krasnapolsky Amsterdam blends timeless elegance with modern flair. With 402 stylish rooms, over 2,000 square meters of meeting space, and a serene Spa & Wellness center, our hotel is a destination in itself.
Guests indulge in Michelin-starred dining at The White Room by Jacob Jan Boerma, sip signature cocktails at The Tailor, and enjoy the historic charm of Grand Café Krasnapolsky. The iconic Wintergarden — dating back to 1880 — hosts inspiring events and daily breakfast in a breathtaking setting.
Ready to begin your journey?
Send your CV and motivation letter to Nina Radak (via the apply buttton).
Not sure which role suits you best, or simply curious to explore more opportunities? Reach out — we’d love to help you find your perfect fit.