Location: West Sussex - Travelling across sites throughout the week mixed with work from home or use local offices - a driving licence is required
Rate: 20.71ph via Umbrella
Hours: 37.5pw
Hours: Mon-Fri 9-5
Employment Type: Contract (31.12.26)
Start Date: ASAP
Job Purpose
Your primary focus is on delivering great food for our students.
You will manage your team and other resources to delight your customers and deliver operations to meet company targets and budgets. You will set and maintain standards of work that reflects the professional image of the company.
The key to your success will be leading your team, purpose and pride in what they do day to day – and looking to do it better the next day.
Scope – Area Manager
Reports to an Operations Manager Level 1/Level 2. Undertakes day to day management of a single service contract in an area covering a number of Client/Customer sites typically of up to £1.5m per annum turnover. Directly manages Catering Managers and/or Relief Chefs and is responsible for service quality, consistency and compliance across teams led by Catering Managers. Supports their Operations Manager in the delivery of profit and loss accounts as well as building customer and staff relationships.
KEY RESPONSIBILITIES
Health & Safety
Ensure to report all accidents involving staff in accordance with accident procedure
Health & Safety ‘champion’
Attend, Client and school Health & Safety committees and meetings as required
Promote health and safety as a top priority for you and your team
Maintain standards of personal and kitchen hygiene, health and food safety and to operate to the standard required by the Statutory Health and Safety and Hygiene Regulations
Actively and positively implement and promote Health and Safety initiatives involving your team at all stages
Carry out checks and the audit process diligently, in accordance with Company rules
Ensure all risk assessments have been correctly completed and signed off
Ensure all staff wear the appropriate work attire including PPE
Food Focus
Ensure compliance to all food development process and procedures i.e. menu creation
Conduct menu consultation in your area and provide feedback from your customers to the Company
Ensure your team follow the correct recipes and ensure menus are adhered to daily, including all display, presentation, promotion and pricing
Ensure your area team are briefed and compliant with the Food Policies (i.e. cultural, religious, ethnic, allergies, special diets)
Adhere to the appropriate Approved Product List in your area
Ensure correct systems are in place to maintain production control, waste minimisation and portions are correct to company standards
Ensure that your team understands the importance of customer service, food presentation and that they meet Company brand standards
Monitor and review customer satisfaction levels and act on feedback
Customers
Build and maintain strong relationships and develop effective two way communication with Clients, and other stakeholders providing regular feedback to your Line Manager
Meet stakeholders on a regular basis to review performance and agree actions
Respond, report and action Client feedback, ideas and concerns in a timely manner
Assist in projects and generally support initiatives relevant to your customer requirements
Attend customer forums and analyse/action feedback as appropriate
Initiate and organise special events such as theme days, cooking clubs etc.in support of growing meal uptake
Listen to stakeholder feedback and implement changes where possible in a timely manner
People Management
Ensure you manage people considerately, taking into account the Companys equal opportunities/diversity policies
Adopt and maintain a people-focussed management approach and to ensure ISS leadership principles and values are practiced at all times
Regular and clear communication with your team using a range of techniques including but not limited to face to face team meetings, briefing notes, emails, telephone
Ensure all roles are covered within kitchens and dining centres in the event of absences and vacancies
Ensure all relevant training is carried out across your team within agreed deadlines and recorded appropriately
Maintain and support personal and professional development plans for your team members
Take responsibility for your own personal development plan to demonstrate commitment to continuous improvement
Ensure understanding and compliance with Company HR policy and procedures where applicable
Carry out annual appraisals with your team, setting achievable and challenging goals
Planning and Control & Reporting
In liaison with your Manager ensure effective plans are in place to achieve business objectives
In liaison with the Operations Manager initiate and implement new ideas that will drive improved satisfaction to our Customers, Clients, Teams and Shareholders
Ensure Company policies and procedures are implemented throughout your area of responsibility to the required standards
Accurately record and maintain statutory records and Personnel files, including but not limited to HR/ Payroll , food safety, health and safety and training
Review performance and ensure timely action plans are developed and implemented to drive improved performance throughout your area of responsibility
Finance
Maintain strict financial control to ensure delivery of sales, costs and profit targets
Responsible for financial reporting of sales, cost and profit
Additional Information:
Up to 15 schools to manage across West Sussex
Travelling across sites throughout the week mixed with work from home or use local offices
Catering background (Chef manager on multi-site) – dealing with clients and schools – solutions to problems
Monday to Friday cover needed 9am to 5pm (37.5 hours per week)
Need to be able to Drive due to travel requirement of the role
Any suitable candidates will be selected for a Teams interview
Enhanced DBS is ideal, however if candidates do not have this then this can be processed once the client has selected a candidate for the role.
Do not miss out on your chance of interview – APPLY NOW!
Please note that our clients are unable to offer visa sponsorship. Applicants must have the right to work in the UK.
CS Technical Staffing Ltd acts as an Employment Business and an Employment Agency.
We are an equal opportunities employer and welcome applications from all suitably qualified candidates
Salary description
£14.00 - £16.00 per hour