Renault Orpington (BR6 8AB)
£35,000 pa basic salary + OTE £70,000 pa (uncapped)
5-day week (rota basis)
Join Our Sales Management Team at Renault Orpington
Renault Retail Group is looking for an experienced Assistant Sales Manager to join our team at Renault Orpington.
This role combines the commercial, coaching, and finance leadership responsibilities traditionally associated with Sales Controller and Business Manager positions, creating a broader opportunity within the New Car Sales department.
Working alongside the General Sales Manager, you'll support the performance, profitability, coaching, and day-to-day operation of the New Car Sales Team. You'll play an important role in helping Sales Executives succeed, maintaining high standards of customer experience, and ensuring the effective operation of the finance and insurance function.
Renault Orpington is a well-established Renault, Dacia and approved used car retailer with strong enquiry levels, an experienced team, and clear opportunities to contribute to the continued success of the business.
What You'll Do
As Assistant Sales Manager, you'll support the leadership of the New Car Sales department and contribute to the achievement of sales, profitability, finance, and customer satisfaction objectives.
Key responsibilities include:
Supporting the General Sales Manager in delivering New Car sales targets, profitability objectives, and manufacturer performance standards
Monitoring sales performance, activity levels, and key performance indicators across the team
Coaching and developing New Car Sales Executives to improve customer engagement, conversion rates, product knowledge, and process compliance
Acting as a visible and supportive presence within the showroom and leading the New Car Sales operation in the General Sales Manager's absence
Structuring deals and supporting Sales Executives with complex transactions where required
Presenting and overseeing finance, insurance, and add-on products in a compliant and customer-focused manner
Working with finance providers and lenders to secure suitable funding solutions for customers
Supporting vehicle part-exchange appraisals and deal profitability
Maintaining accurate CRM records, forecasts, and sales pipeline activity
Ensuring leads, enquiries, appointments, and follow-up activity are handled effectively
Monitoring deal files and finance documentation to ensure compliance
Supporting new vehicle ordering, pipeline management, stock availability, and manufacturer forecasting processes
Handling customer escalations professionally and promptly
Maintaining manufacturer standards, process compliance, and customer satisfaction performance
Supporting local marketing activity and dealership events
What We're Looking For
We're keen to hear from candidates who can demonstrate:
Previous experience as a Sales Controller, Business Manager, Transaction Manager, F&I Manager, or Senior Sales Executive
A successful track record in automotive retail sales
Strong understanding of finance and insurance products, sales processes, and compliance requirements
Experience coaching, mentoring, or supporting Sales Executives
A structured and organised approach to managing performance and customer activity
Strong communication, influencing, and relationship-building skills
Confidence working with CRM systems, sales processes, and dealership operating standards
A professional, customer-focused approach
Experience with Renault or Dacia products would be beneficial but is not essential.
Licence Requirement
A full UK driving licence (manual and automatic vehicles) is essential for this role.
Working Pattern
Monday to Friday: 8:30am–6:00pm
Saturdays: 8:30am–5:00pm
Sundays: 10:00am–4:00pm
Typically 5 days per week on rota, comprising 4 weekdays plus Saturday, with 1 weekend in 3 comprising 3 weekdays plus Saturday and Sunday
1-hour lunch break Monday to Saturday
Pay
£35,000 pa basic salary
OTE £70,000 pa, achievable, regularly reached and uncapped
Access to Renault Retail Group's ECOS/ECOP vehicle scheme
Company Benefits
Access to a tax-efficient new car scheme (ECOS/ECOP)
High-spec vehicles replaced annually
Family Car Scheme, available for close family members
Typically from £139 per month
Eligibility applies after probation for the first vehicle, with a second vehicle available after 12 months' service
Vehicles replaced annually
Car insurance included on both schemes
33 days' annual leave including Bank Holidays (option to buy or sell additional days)
Pension scheme with life assurance
Staff discounts on vehicles, parts, servicing, and accessories
Share Incentive Scheme
Mortgage and pension advice seminars
Excellent manufacturer training and clear career development opportunities
Cycle to Work scheme, including e-bikes
Discounted gym membership
Enhanced Maternity and Paternity policies
Eye test voucher scheme
How to Apply
Click Apply and follow the instructions to upload your CV.
Raja Mallik from the Recruitment Team will contact shortlisted candidates.
No agencies please
Salary description
£35000.00 - £70000.00 per year