CBW is currently working in partnership with a leading SME / FM Service Provider to recruit an experienced Contract Manager. This role presents a rare opportunity to oversee the hard services delivery across a multi-building commercial site in Sittingbourne, Kent. The site is recognised for its modern infrastructure, high-spec facilities, and commitment to operational excellence.
Hours of Work:
Monday to Friday | 08:00 – 17:00
Key Duties & Responsibilities:
Report directly to the Operations Manager
Deliver against agreed KPIs and SLAs
Manage health & safety, compliance, and environmental performance
Plan and oversee building shutdowns and complex project works
Ensure adherence to quality procedures across the site
Lead on staff recruitment, training, and development (including annual appraisals)
Handle staff absenteeism and disciplinary processes as required
Manage client relationships and act as the main point of contact
Oversee reporting and documentation
Identify and develop additional business opportunities to increase revenue and client satisfaction
Provide technical support to both client and engineering team
Manage the permit system
Attend and lead on client meetings
Have a strong commercial understanding (P&L, budgeting, forecasting)Requirements:
Qualified in an engineering discipline (Electrical or Mechanical) – C&G, HNC, HND or higher
Strong background in hard FM service delivery in commercial environments
Experience managing an FM engineering team
Solid track record in commercial building maintenance
Excellent verbal and written communication skills
Ability to prioritise and manage a demanding workload
Strong client-facing and customer service skillsTo apply or for more information, please send your CV to Katie at CBW Staffing Solutions
Salary description
£65000.00 - £65000.00 per year