Location: Milton Keynes
Salary: £40,000 + Bonus
Shift pattern: Monday to Friday
Lead a high-performing aftersales team with a respected and growing automotive group.
Are you an experienced Service Manager looking for your next challenge? Do you thrive on delivering exceptional customer service, developing teams, and driving departmental performance? If so, this could be the opportunity you've been waiting for.
Our client is a long-established and highly respected automotive group that prides itself on its people, customer-focused culture, and commitment to excellence. With a strong heritage and ambitious plans for the future, they are seeking a motivated and dynamic Service Manager to lead their Aftersales department and continue delivering outstanding customer experiences.
The Package
£40,000 Basic Salary + Bonus
Monday to Friday Working Pattern
Employee Car Scheme (following qualifying period)
Life Assurance
Birthday Leave
Employee Assistance Programme & Wellbeing Support
Industry-Leading Training & Development Programmes
Clear Career Progression Opportunities within a Growing Group
The Role
As Service Manager, you'll be responsible for leading and developing a successful aftersales operation, ensuring both customer satisfaction and commercial performance are achieved. You'll inspire your team, maintain high operational standards, and create a culture focused on continuous improvement and customer excellence.
Key Responsibilities
Lead, motivate and develop the Service Department team.
Manage departmental resources effectively to achieve business objectives.
Ensure team members understand and support the wider business strategy.
Drive performance through coaching, training and performance management.
Champion exceptional customer service across all touchpoints.
Ensure compliance with company systems, processes and manufacturer standards.
Monitor and improve operational efficiency, productivity and profitability.
Maintain a positive, accountable and high-performing team culture.
Deliver a consistent and outstanding aftersales customer experience.
About You
Previous experience as a Service Manager or Senior Aftersales Leader within the automotive industry.
Strong leadership and people management skills.
Commercially aware with a proven track record of delivering results.
Passionate about customer service and customer satisfaction.
Organised, proactive and able to lead by example.
Excellent communication and stakeholder management abilities.
Driven to develop both yourself and your team.
Apply Today
If you're ready to join a forward-thinking dealership that values skill, commitment, and professional development, apply now with your up-to-date CV.
Take your career to the next level with a brand that leads the way in innovation and customer satisfaction.
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For further information, please call Dan Pearce.
(phone number removed).
INDNH
Salary description
£40000.00 - £42000.00 per year