Title – Area support officer
Pay Rate – £12.71
Location – Dalkeith
Shift Timings – Day shifts – candidates must be flexible and available to work Monday to Friday
Must have a drivers license and vehicle as you must be willing to drive 90 mins from home to site
You will be working in a site-based role within the public sector, where officers are responsible for ensuring the safety and security of both staff and visitors.
Your main responsibilities may include:
Trained to provide relief cover and support to a portfolio of locations within a geographical region.
All the tasks and activities as per the site operational guidance and Assignment Instructions. Provide quality service delivery.
Manage and maintain a safe environment for the client’s staff and customers.
Provide a proactive presence in all public facing areas as activity requires. This will include providing a positive initial reception for clients and directional guidance.
Working directly with the customer as part of a team to provide conflict resolution at our client’s premises where there is potential for conflict.
Working closely with your fellow colleagues to ensure members of the public comply with site rules and guidance.
Use common sense and initiative immediately involving others if a situation becomes threatening.
To have a smart appearance, always be alert and visible whilst commanding a security presence within the customer premises
Be able to administer First Aid assistance if a member of public or client’s staff was to be suddenly taken unwell (training will be provided)
Complete legible incident report writing if and when an incident arises.
Work to maintain a safe, secure, and welcoming environment for everyone.
To succeed in this role, you will need the following:
SIA License.
5-year checkable work/career history.
Full driving licence and access to own transport is essential.
Prior experience of working in a customer-facing environment and dealing directly with staff/customers.
Physically fit to undertake given tasks.
Possess the ability to work under pressure.
Flexible attitude and the ability to adapt.
Security and operational system competence
What will you get in return?
Please note that all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
Company-funded SIA License renewal.
Cycle to work scheme.
Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
Salary finance loans and monthly advances.
Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more
Salary description
£12.71 - £12.71 per hour