Location: Westwell Leacon, Charing, Ashford
Salary: £32,000.00- £35,000.00 per annum
Permanent | Full-time | 37.5 hours per week
Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role.
‘Extraordinary Days, Every Day’
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs.
We are recruiting for a Registered Manager to join our service in Westwell Leacon, providing care and support to adults with learning disabilities, autism, and complex needs.
As the Registered Manager, you will have full operational and regulatory responsibility for the service. You will lead high-performing teams, drive quality and compliance, and ensure the delivery of safe, effective, and person-centred care at all times.
You will play a key role in developing positive service cultures, maintaining high standards, and ensuring excellent outcomes for the people we support.
About the Service – Cosy Lodge
Cosy Lodge is a care home which provides care and support for up to 7 people with learning disabilities or autistic spectrum disorder with additional physical disability needs.
The service is situated just off the A20 between Ashford and Charing and has on site parking.
Job Summary
Reporting to the Locality Manager, the Registered Manager will provide operational, commercial, and quality leadership at Yewdale Farm. You’ll play a key role in service delivery, regulatory compliance, people management, and business development.
You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.
Key Responsibilities:
Service Operations
Ensure full occupancy and manage referral assessments.
Lead on recruitment and resource management to minimise agency use.
Tailor all services to meet the unique needs of each individual.
Commercial & Business Development
Build and maintain strong relationships with local authorities and external partners.
Collaborate with the Business Development team to grow the service organically.
Financial Management
Lead on achieving gross margin and EBITDA targets.
Monitor financial performance, identifying and addressing variances proactively.
Communicate service changes to finance within 2 days.
Quality & Compliance
Ensure compliance with internal policies, CQC regulations, and contractual obligations.
Embed person-centred care pathways across the service.
Respond to complaints effectively and uphold excellent customer service standards.
Leadership & People Management
Provide strong, visible leadership to the team.
Manage performance, encourage development, and address underperformance as needed.
Conduct supervisions, disciplinary and appeal hearings appropriately.
Continuous Improvement
Promote a culture of learning, quality improvement and service efficiency.
Stay informed on sector developments and legislative changes.
Requirements:
NVQ Level 5 in Leadership for Health and Social Care (or equivalent).
Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.
Strong understanding of CQC standards and regulatory frameworks.
Proven leadership, financial and operational management skills.
What We Offer
Recommend A Friend Bonus
Up to 28 Days Holiday, inclusive of Bank Holidays
Free DBS Check
Blue Light Card
Stakeholder Pension
Free Employee Assistance Programme
Annual Employee Awards Evening
Employee Recognition Schemes
Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
CareTech Foundation - Opportunity to apply for family and friend’s grant
Our Values
Friendly
Positive
Innovative
Empowering
Person-Centred
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Salary description
£32000.00 - £35000.00 per year