While the initial focus will be on US-based Veeva CRM data, the remit is global by design and will expand as the wider enterprise data ecosystem matures across CRM, ERP, and analytics platforms.
The Role
As Senior Data Steward, you will act as the global owner of commercial master data, working across regions, systems, and functions to ensure data is accurate, consistent, governed, and trusted. You will use Master Data Management (MDM) tooling (e.g. Syncari or equivalent) to control data flows, enforce standards, and prevent poor-quality data from propagating across the organisation. This role sits at the intersection of business, technology, analytics, and compliance.
Key Responsibilities
Global Data Stewardship & Governance
Act as the global Data Steward for commercial master data, including Accounts, HCPs, HCOs, and hierarchies
Own and enforce data quality standards across regions to ensure consistency, accuracy, and reliability
Align governance practices with regional regulatory, privacy, and commercial requirements
Define, document, and maintain data governance processes, standards, and SOPs
Veeva CRM Data Ownership (Must Have)
Serve as the primary Data Steward for Veeva CRM
Own customer mapping, hierarchy management, and overall data accuracy
Govern the full lifecycle of Veeva CRM data in line with internal standards and compliance expectations
Support both US and European Veeva configurations, ensuring visibility into regional differences while maintaining shared global standards
Identify and resolve data quality issues including duplicates, incorrect mappings, missing attributes, and legacy account structures
Partner closely with commercial and operational stakeholders to ensure Veeva data reliably supports sales execution, reporting, and analytics
Master Data Management & Integration Oversight
Use MDM tools (e.g. Syncari or similar) to govern data synchronisation between Veeva CRM and downstream systems
Define and enforce source-of-truth and data authority rules
Prevent low-quality data from propagating across the enterprise
Perform root-cause analysis when data issues surface in reporting, analytics, or operational workflows
Data Quality Monitoring & Analytics Enablement
Conduct data profiling, audits, and reconciliation to ensure reporting and analytics data is trusted
Define and track data quality metrics, demonstrating continuous improvement over time
Collaborate with BI, Analytics, IT, and Sales Operations teams to resolve discrepancies and improve upstream data processes
About You
You will bring a strong blend of data governance expertise, CRM mastery, and stakeholder influence, with the confidence to own global standards and the practical skills to resolve complex data problems.
Required Experience & Skills
Hands-on Veeva CRM experience (Accounts, Addresses, Affiliations, hierarchy management)
3–5+ years experience in Data Stewardship, Data Governance, or Master Data Management
Strong experience managing CRM data, ideally within Life Sciences, Healthcare, or a regulated environment
Hands-on experience with MDM or data integration tools (Syncari preferred; alternatives welcomed)
Strong SQL skills for data analysis, investigation, and troubleshooting
Solid understanding of data quality frameworks and governance principles
Proven ability to work cross-functionally and explain data concepts to non-technical stakeholders
Experience supporting commercial, sales, or operational analytics use cases
Familiarity with healthcare master data domains (HCP, HCO)
Experience with relational databases (e.g. PostgreSQL)
Nice to Have
Exposure to SAP master data
Experience working with Snowflake or enterprise analytics platforms
Involvement in data migrations, platform consolidations, or large-scale data transformations
Experience with rules-based matching, deduplication, or AI-assisted data quality processes
Why Join
A true ownership role with executive sponsorship
Global remit with meaningful influence over how data is governed and trusted
Opportunity to shape governance foundations that support analytics, automation, and AI
Work in a regulated, high-impact environment where data accuracy genuinely matters
Strong benefits package
Starting salary £65,000 - £70,000 DOE
Bonus structure
For more information please click APPLY now or call Nathan Handley on (phone number removed).
The organisation has multiple locations across the UK/Europe and Globe but this is a UK based hire. Remote options are available with ad hoc travel to their outer London office when needed.
Please note we are unable to provide sponsorship at this present time
Salary description
£65000.00 - £70000.00 per year