This is an excellent opportunity for an experienced Credit Controller to take ownership of a portfolio of customer accounts within a busy and supportive finance function. The successful candidate will play a key role in maximising cash collection, reducing aged debt and building strong relationships with both customers and internal stakeholders.
The Role:
Reporting to the Credit Manager, you will be responsible for managing the end-to-end credit control process, ensuring customer accounts are maintained effectively while supporting the wider finance team.
Key Responsibilities:
Manage a portfolio of customer accounts, ensuring timely collection of outstanding debt.
Carry out credit checks for new customers and set appropriate credit limits.
Monitor customer accounts and review credit exposure.
Manage the cash collection process, resolving customer queries promptly and professionally.
Approve customer orders and manage credit holds where necessary.
Reduce overdue debtor balances and minimise aged debt.
Allocate cash and perform bank reconciliations.
Produce weekly, monthly and quarterly credit control reports.
Support sales and operational teams with credit-related decisions, including payment plans and account reviews.
Escalate complex debt recovery matters where appropriate, including legal action when required.
Build and maintain strong working relationships with customers and internal stakeholders.
About You:
A minimum of three years' experience within a Credit Control position.
Strong experience managing customer accounts and cash collection.
Excellent communication and negotiation skills.
The ability to build positive relationships with customers and colleagues.
Strong organisational skills with excellent attention to detail.
Good IT skills, including experience using finance systems and Microsoft Office.
A proactive, resilient and solution-focused approach.
The ability to work independently while contributing to a collaborative finance team
Salary description
£18060.00 - £21070.00 per year