Location: Worcester
Salary: £30,000 - £35,000 DOE
Hours: Full-time, early finish on a Friday
About the Opportunity
We're recruiting on behalf of a specialist engineering and manufacturing business that supplies safety-critical solutions to customers operating in highly regulated industries worldwide.
This is an excellent opportunity for an organised and customer-focused individual to join a growing commercial team in a varied role that combines customer service, sales support, relationship management and business development support.
This is not a high-pressure sales environment. Instead, you'll play a key role in supporting customers, managing enquiries and quotations, and helping to build long-term client relationships.
Key Responsibilities
Managing incoming customer enquiries via phone and email.
Preparing and issuing quotations.
Following up quotations and maintaining customer engagement.
Building and maintaining strong customer relationships.
Liaising with engineering, operations and other internal departments.
Supporting marketing activities, campaigns and lead generation initiatives.
Attending exhibitions, trade shows and industry events when required.
Maintaining accurate customer and quotation records.
Acting as a professional ambassador for the business. About You
The successful candidate will ideally have:
Previous experience in a sales support, customer service, internal sales or account management role.
Excellent communication and relationship-building skills.
Strong organisational skills and attention to detail.
A proactive and positive approach to work.
The ability to manage multiple priorities effectively.
Confidence working with customers and internal stakeholders.
A willingness to learn and develop within a technical environment. What's on Offer?
£30,000 - £35,000 salary depending on experience.
Company bonus scheme.
Healthcare scheme.
NHS Top-Up Scheme.
Company pension.
Access to a company pool car.
25 days holiday plus bank holidays.
Christmas shutdown.
Early finish every Friday.
Ongoing training and development.
Long-term career opportunities within a growing business. If you're looking for a varied commercial support role within a successful engineering business where you can build lasting customer relationships and develop your career, we'd love to hear from you.
Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion
Salary description
£30000.00 - £35000.00 per year