Title: International Administrator
Location: Westminster/Hybrid
Hours: 36.25 hours per week
Salary: £32,000 per annum
The Institution of Civil Engineers (ICE) is a 97,000-strong global membership organisation with over two hundred years of history.
We are a centre of engineering excellence, qualifying engineers and helping them maintain lifelong competence, assuring society that the infrastructure they create is safe, dependable and well designed.
Our network of experts offers trusted, impartial advice to politicians and decision-makers on how to build and adapt infrastructure to create a more sustainable world.
About the Role:
We are looking for a highly organised and proactive International Administrator to join our Regions/Membership Division. This is an exciting opportunity to support global engagement by working with international colleagues, volunteers, and members across a dynamic and diverse network.
In this role, you will play a key part in delivering administrative, operational, and coordination support across our international regions—helping to ensure the smooth running of activities, events, and communications worldwide.
What You’ll Be Doing:
- Coordinating international meetings, committees, and regional planning sessions
- Organising UK-based logistics for international events and visits (travel, accommodation, visas, risk assessments, etc.)
- Supporting the delivery of international programmes and initiatives
- Maintaining and updating international web pages and event listings, including member communications
- Producing reports and member data insights from internal systems
- Reviewing and improving documents and processes
- Providing administrative support to senior stakeholders, including the Director of ICE Regions
- Supporting international representative applications and onboarding
- Managing a shared international inbox, responding promptly to members, volunteers, and enquiries
- Building strong relationships with internal teams and international stakeholders
- Supporting collaboration across departments to ensure effective delivery
- Processing expenses, invoices, and grants for international regions
- Supporting financial tracking and ensuring accurate, timely payments
- Assisting with coordination of regional grant processes
- Coordinate international newsletters including content and design
- Create social media collateral and posts
About You:
Skills & Experience:
- Experience in an administrative or office-based role
- Strong IT skills (Outlook, Word, Excel, PowerPoint, Teams, Zoom, etc.)
- Excellent written and verbal communication skills
- Ability to manage and prioritise workloads independently
- Strong organisational skills and attention to detail
- Experience taking minutes and coordinating meetings
Desirable Experience:
- Experience in a membership organisation
- Exposure to international environments or cross-cultural communication
- Familiarity with finance or corporate systems
- Experience working with committees or volunteers
- Customer service experience
Personal Attributes:
- Excellent communicator and relationship builder
- Culturally aware with an interest in global working
- Proactive and adaptable with a “can-do” attitude
- Strong team player with the ability to work independently
- Able to perform under pressure and manage competing priorities
Qualifications:
- A Levels (or equivalent) required
- GCSE Maths and English (Grade C/4 or above)
- Degree-level education (desirable)
Why Join Us?
- Work in a globally focused role with international exposure
- Be part of a collaborative, supportive team
- Gain experience across events, communications, and operations
- Hybrid working environment promoting work-life balance
ICE Group Benefits:
- 25 days annual leave plus Bank Holidays
- Shutdown over Christmas period
- Annual £100 allowance towards your well-being
- Discounted hot food from on-site Café bar.
- Up to eight per cent of salary contributed to a personal pension scheme.
- 24-hour employee support line
- Death in service benefit equivalent to four year’s salary
- Interest free season ticket loan
- Cycle to work scheme.
- Big Gym membership savings with the Gymflex scheme
- Your Rewards discount scheme
ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk
General Data Protection Regulations (GDPR) 2018
The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk
Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data.