If you thrive in a fast‑paced environment and want a role where your decisions make a direct, positive impact on people's lives, this could be the perfect fit.
Temporary Accommodation Officer
London Borough of Richmond and Wandsworth
Location: SW15 1HR, with the occasional visit to (TW1 3BZ)
Temporary Role - 3 months with possible extension
Full Time - Monday to Friday, 36 hours per week
£25.16 per hour PAYE / £32.88 per hour Umbrella
ASAP Start
*Please be aware that, due to the operational demands of the role, this post is entirely on‑site with NO option for home working.*
About the Role
In this role, you will:
Allocate and let temporary accommodation in line with statutory legislation and the Homelessness Code of Guidance.
Manage placements effectively to ensure the best use of stock and reduce the need for Bed & Breakfast accommodation.
Complete suitability assessments under homelessness legislation.
Handle the full administrative process for offers, refusals, and duty discharges.
Carry out regular property inspections, ensuring accommodation meets required standards (including HHSRS).
Liaise with private landlords, agents, and accommodation providers to ensure quality and compliance.
Prepare reports and written statements for legal queries, case reviews, and enquiries from stakeholders.
Support vulnerable households, referring to appropriate statutory and voluntary services where needed.
Manage leasing schemes, tenancy documents, and legal processes where relevant.
Promote rehousing opportunities and mobility schemes to help reduce temporary accommodation placements.
About You
We're looking for someone who:
Has experience in homelessness, housing allocations, lettings, or temporary accommodation.
Can confidently interpret and apply housing legislation (Housing Act 1996, HRA 2017, etc.).
Is skilled at working with landlords, agents, and accommodation providers.
Communicates clearly and professionally, both in writing and face‑to‑face.
Can work independently, make informed decisions, and manage competing priorities.
Is confident supporting vulnerable households and working in challenging situations.
Can conduct property inspections and travel between sites as required.
Is flexible and able to participate in duty rota working.What's in it for You
A meaningful role supporting households at a critical point in their lives
Opportunity to build specialist housing knowledge
Supportive team environment with opportunities to grow
Dynamic work where no two days are the same
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£25.16 - £32.88 per hour