Customer Service Advisor – Worcester – 5 days onsite
Job description
We are recruiting for a Customer Service Advisors to join our client, in their Insurance team. This is an 8 week’s contract opportunity, offering an excellent day rate of £190, employed via an Umbrella company.
About the role:
As a customer service advisor that means taking inbound, outbound calls and emails. Handling the documents and payment details accurately.
Key responsibilities include;
Collecting and checking customer information
Recognising signs of potential fraud and escalating appropriately
Logging calls, notes and outcomes accurately in our systems
About you:
Experience in a customer-facing service role (phone-based experience is a strong advantage)
Confident, clear and calm on the phone
Good attention to detail, particularly with personal data, documents and payments
Handling a high volume of enquiries
Good written English for emails
Competent with standard office software and quick to learn new systems
Additional Information:
Location: Worcester – onsite 5 days a week
Duration: 8 weeks
Day rate: £190 a day via an Umbrella company
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Customer Service Advisor/ Financial Services
32 - 40 hour
Status Open
Apply on the employer's website
What we ask
Education
No minimum education required
What we offer
Hours
32 to 40 hours per week
Employment type
contract
Job description
Apply on the employer's website
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Apply on the employer's website