As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare.
Key Responsibilities:
* Management of small sales team
* Welcoming customers to the showroom and building relationship with clients
* Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
* Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
* Ability to problem solve
* Management of the showroom diary and appointments online
* Updating the CRM system with relevant client information and daily activity
Skills & Experience:
Essentials
Desirables
* Excellent customer service skills and outstanding time management and organisation skills are essential
* The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
* The ability to write clear, concise emails
* Commercially minded and a proven ability to demonstrate driving sales
* A background in design/interiors/creative industry
* Exceptional attention to detail
* Enthusiastic and hands on - this is a busy, fast-paced company
* A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
* Experience of using your own initiative and anticipating future needs
* Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
* High end retail experience
Travel Requirements:
* Please ensure the work location is easily commutable from your home location. Full UK Driving License preferred
Salary description
£33000.00 - £36000.00 per year