High Wycombe HP11 | 45 hrs per week | Up to £33,781.40 per annum
Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.
Why join the Motofix family?
Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.
What we offer
* Excellent salary plus Incentive
Saturday morning 1:3 Rota shifts (paid overtime)
* 30 days annual leave (Inclusive bank holidays)
* Workplace pension scheme
* Free Training and Development Academy
* Employee long service rewards
* Employee well-being service
* Free uniform (and PPE)
* Life insurance
About the Role
As the Collection and Delivery Team Leader, you will oversee the daily operations of the Collection and Delivery team, ensuring that customer vehicles are collected and delivered efficiently and to a high standard. Acting as the public face of the business, you will ensure that customers receive a warm and professional service, whether at their location or on-site. You will be responsible for coordinating your team to ensure vehicle movements are smooth and well-organised, as well as managing on-site logistics and parking arrangements. This role requires strong leadership, attention to detail, and the ability to deliver excellent customer experiences in a fast-paced environment. You will also liaise closely with our customer service and operations teams to ensure timely and safe vehicle movements.
About You
You are an experienced and well-organised individual, familiar with scheduling vehicle collections and deliveries. You have strong communication skills and are confident interacting with customers, ensuring they receive the best service possible. You are comfortable working independently and managing your time effectively while adhering to company policies and maintaining a high level of safety. Additionally, you take pride in your work, ensuring all vehicle movements are handled with care and efficiency. A clean driving licence and experience in a similar role are essential.
What We Look For
* Strong organisation
* Team leader skills
* A team player who can work with minimal supervision
* Ability to multi-task, plan and organise effectively
* Effective communication with customers and colleagues
* Good IT skills
* Ability to adopt upselling skills
* Someone who can make customers smile
* A full UK driving licence
* Willingness to operate a small transporter vehicle
Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days.
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Salary description
£33781.00 - £33781.00 per year