Rawtenstall
Hours: 37.5 hours per week (Core hours Monday to Friday 9am-5pm)
Salary: £12.71 per hour
Updated DBS required
This is an incredible opportunity to work for a forward-thinking care provider, who’ll support you to be the best you can be in your chosen field!
About the role
Your day-to-day responsibilities will include, but not be limited to:
Act as the first line of contact for enquiries, referrals, and installations
Provide day-to-day operational support including answering calls, data entry, appointment booking, and distributing information.
Schedule technician visits efficiently, optimising appointment routes.
Liaise with service users, their families, GPs, nurses, social workers, and community organisations to coordinate care and support.
Maintain and update accurate service user records across internal systems
Handle sensitive information in line with data protection policies.
Prepare documentation for new service users and respond to routine queries from stakeholders.
Contribute to maintaining service KPIs and quality standards.
Qualifications and experience required.
Excellent communication skills
Strong organisational and administrative abilities
Comfortable using computer systems and CRM/databases (training provided).
If you would like any further details, please forward your CV for consideration, Mpeople are a recruitment business acting on behalf of clients, if you do not receive a response within 5 days please presume you have been unsuccessful on this occasion
Salary description
£12.71 - £12.71 per hour