Client Details
This opportunity is with a small-sized retail company committed to providing high-quality products and outstanding service to its customers. The organisation values efficiency and customer satisfaction, making it a rewarding environment for individuals passionate about retail and customer service.
Description
Work collaboratively as a team to ensure all KPI's and targets are met.
Communicate with our existing and cancelled customers in an omni-channel contact centre environment which includes inbound and outbound calls, emails and webchat.
Ensure campaign and productivity targets are met by taking ownership of your own performance.
Practice and promote ethical selling.
Use objection handling and negotiation skills to promote additional products to help the customer.
Profile
A successful Sales Advisor should have:
Good written and oral communication skills.
Ability to work individually or as part of a team.
A flexible and proactive approach to work.
Excellent telephone skills.
Customer Service experience.
Experience working in a target driven environment.
Sales Experience.
Knowledge of handling and resolving customer complaints.
Proven track record of achieving KPI's/Targets.
Job Offer
Immediate start opportunity.
Weekly pay.
Free on-site parking.
A supportive work environment in the St Asaph area.If you are enthusiastic about working as a Sales Advisor in retail and are based in St Asaph, we encourage you to apply today
Salary description
£13.50 - £14.60 per hour