Location: Brentwood, Essex
Working hours: Monday to Friday, 8.00 - 5.30, office based
Salary: £28,500 - £35,000
About the Company
A great opportunity has arisen for a German or Dutch speaking Parts Advisor. This is a full-time position in Brentwood for a company in the automotive industry to join their trade team.
The Role
We are looking for a motivated and customer-focused Parts Advisor to join our busy team. As a Parts Advisor, you will play a key role in ensuring customers and workshop technicians receive the correct parts quickly and efficiently, helping to keep vehicles on the road and operations running smoothly.
The successful candidate will provide expert advice on vehicle parts and accessories, process orders, manage stock, and deliver outstanding customer service to both trade and retail customers in both English and German/Dutch. You will work closely with colleagues across the business, maintaining strong relationships with customers and suppliers while supporting the day-to-day operation of the parts department.
This is an excellent opportunity for someone with experience as a Parts Advisor who would like to integrate their skills in German or Dutch to their work.
Key Responsibilities
- Fluent in speak German or Dutch
- Ordering, reserving parts, invoices, and payments
- General aftersales questions - working in a team with the service department
- Making estimates when necessary
- Achieve sales by prospecting, acquiring, and maintaining accounts
- Answering all customer questions by phone, email and in person
- Assist in checking parts inventory
- Maintaining contact with the workshops, service advisor, and customers
- Occasionally reaching out to customers to offer special promotions
- Telesales is central to the position. Cold acquisition, building relationships and an entrepreneurial attitude. Making outbound calls is essential for this role.
Requirements
- Ability to speak English and German/Dutch (essential)
- Interest in cars (essential)
- Parts Advisor experience (desired)
- Sales experience (desired)
Benefits
- Permanent position
- Additional leave
- Casual dress
- Company events
- Company pension
- Employee discount
- Health and wellbeing programme
- Onsite parking
- Profit sharing (EOT)
Successful applicants will need to be motivated, enthusiastic, and hard working with a positive and friendly attitude.
Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data
Salary description
£28500.00 - £35000.00 per year