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Customers & Products
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Job Description:
We’re looking for a Pensions Team Leader who will guide our pensions administration team and help us deliver clear, reliable support to our members and stakeholders. In this role, you’ll help us run our day‑to‑day operations, keep our processes on track, and make sure people get the information they need in a way they can understand.
Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027
What You’ll Do
We work together to make pensions administration run smoothly. In this role, you will:
Support and guide a team of pension administrators and help them grow in their roles
Oversee the administration of our defined benefit and defined contribution schemes
Work closely with colleagues across HR, Finance, and our Trustee boards
Communicate pension information in a way that is clear and easy to follow
Create member communications and presentations using simple, effective design principles
Keep an eye on our performance measures and help us improve where needed
Handle complex queries and help us resolve issues quickly
Contribute to improving our processes and systems
Help us maintain accurate and reliable pension records
We’re looking for someone who can help us build a steady, supportive, and member‑focused service. You’ll bring:
Experience leading or supervising a pensions administration team
A solid understanding of UK pension rules and how they apply in practice
Clear communication skills, both written and verbal
Confidence creating straightforward, engaging content for different audiences
The ability to build strong working relationships
A practical approach to problem‑solving
Familiarity with pension administration systems and Microsoft Office
GCSE English and Maths at grade C or above (or equivalent)
A pensions qualification such as PMI/APMI is a plus
Why join us?
At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity.
There are many aspects of our employees’ lives that are important, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Reinvent your career as you help our business meet the challenges of the future.
Apply now!
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.