Role - NAM - M&S / Waitrose
Sector - High End Food
Location - Sevenoaks area (3 days PW, WFO 2 days)
Salary - c.£48,000 + Car + Bonus + Benefits
The Business
Our client is a fast-growing, premium food business renowned for exceptional artisanal and speciality products across the UK market. Supplying both retail and foodservice, they combine heritage, quality and provenance across a portfolio of branded and Own Label ranges, building long-term partnerships with leading customers.
Following continued growth, they are looking for an ambitious National Account Manager to take ownership of one of their most strategic retail partnerships and help drive the next phase of commercial success.
The Opportunity
This is a high-impact role with full responsibility for delivering profitable growth across branded and Own Label products within a key retail account.
Working cross-functionally, you’ll shape customer strategy, lead commercial planning and drive performance across volume, value and margin targets. You’ll be central to launching exciting new products, strengthening customer relationships and unlocking new opportunities for growth.
Key Responsibilities
- Drive volume, revenue and margin performance across a major retail customer.
- Lead forecasting in partnership with Supply Chain and Finance to deliver accurate, commercially robust plans.
- Identify risks and opportunities to maximise growth and deliver budget.
- Deliver successful NPD launches, creating incremental growth across the portfolio.
- Build deep customer insight and translate strategy into clear internal action plans.
- Act as the key link between customer and internal teams to ensure seamless execution.
- Develop strong relationships across multiple customer touchpoints and functions.
- Lead pricing strategies and commercial negotiations while maintaining trusted partnerships.
- Support annual budgeting and collaborate with Finance on claims management.
What We’re Looking For
- At least 3 years Sales or Account Management, ideally within premium food or FMCG but open to other areas if candidates are passionate foodies!
- Strong commercial acumen with P&L and budget management experience.
- Proven forecasting capability and a track record of delivering growth.
- Analytical, highly organised and confident turning insight into action.
- Excellent relationship-building and stakeholder management skills.
- Strong Microsoft Office capability, particularly Excel and PowerPoint.
Why Join?
This is an exciting opportunity to join a respected premium food business at a pivotal stage of growth, working with exceptional products and a highly strategic customer base.
This version feels more premium, energetic and food-led, while cutting repetition and making the opportunity feel more aspirational.