In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations.
You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks.
If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you.
Every day is different in this varied and fulfilling role.
Salary – £28,000 p.a. (as of 1st April 2026) + benefits + on call allowances
Location – Guildford
Full time – 37 hours per week
About you
You will be reflecting Transform’s values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately.
A little more about your core tasks as a Housing & Support Officer:
• Ability to develop non-judgmental professional relationships with clients
• The ability to manage your own time, delivering outcomes, meeting deadlines
• Computer literacy (Excel, Word, Outlook and the Internet)
Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.
For an informal discussion about the role please contact us directly to arrange a call to discuss the post further or apply directly.
About Transform Housing & Support
We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton.
We’re a place where people make a difference to clients’ lives, feel valued and are supported. We have a strong sense of social responsibility and our values – respect, empowerment, responsibility and excellence – guide everything we do.
Why work at Transform
Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department.
Our benefits are great too and include:
• 28 days annual leave per annum, plus bank holidays (pro rata for part time)
• An additional 1 day (pro rata) per annum wellbeing day
• A defined contribution pension scheme
• Training and development opportunities
• Interest-free staff loans
• Flexible working options
• The opportunity to buy or sell up to five days annual leave per holiday year
• Life assurance cover
Other things you need to know
At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.
If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.
We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.
You may have experience of the following: Support Worker, Housing Officer, Tenancy Support Officer, Homelessness Support Worker, Supported Housing Officer, Key Worker, Floating Support Worker, Caseworker, Resident Support Officer, Outreach Worker, Social Support Worker, or Community Support Officer.
REF-(Apply online only)
Salary description
£28000.00 - £28000.00 per year