High Wycombe (Hybrid) - £40,000 - £42,000 + Benefits
About the Role
My client is looking for Modern Workplace Technology Engineer to join their internal IT team, supporting and enhancing a modern Microsoft 365 digital workplace.
This is a hands-on 2nd line role where you'll take ownership of core workplace technologies, ensuring systems are secure, reliable, and deliver an excellent user experience across the business. You'll work closely with both technical teams and end users, playing a key role in maintaining and improving day-to-day IT operations.
This position is ideal for someone with strong 2nd line support experience looking to move into a broader workplace engineering role with exposure to automation, modern collaboration tools, and emerging technologies like Microsoft Copilot.
The Role
You'll be responsible for the ongoing administration and support of Microsoft 365 services, endpoint management, and workplace tools, while contributing to improvements in productivity, security, and user enablement.
Key Responsibilities
Provide 2nd line support for Microsoft 365 workplace tools and services
Administer and support:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Entra ID (Azure AD) [(url removed)]
Manage user accounts, permissions, licensing, and group configurations
Support endpoint management using Intune and related tools
Monitor system performance, troubleshoot issues, and manage incidents
Work closely with service desk teams to resolve escalated issues
Build and support Power Apps and Power Automate workflows to improve processes
Assist with governance of the Power Platform (permissions, environments, policies)
Contribute to documentation, user guidance, and best practicesWe are looking for:
Hands-on experience administering Microsoft 365 in a business environment
Strong knowledge of:
Teams, SharePoint, Exchange Online
Entra ID (Azure AD)
Experience managing users, permissions, and access
Strong troubleshooting and problem-solving skills
Excellent communication and stakeholder engagement abilities
Salary description
£40000.00 - £42000.00 per year