A well-established private GP practice based in the Chelsea area of London, is looking for an experienced Medical Secretary to join the professional, friendly, and established team on a 13-month fixed-term maternity cover contract. This post will be supporting 2 senior GPs, as well as playing an important role in the smooth day-to-day running of the practice and coordination of patient care.
You will be highly organised, proactive and confident working independently in a busy private healthcare environment. Excellent communication skills, attention to detail and a strong understanding of patient confidentiality are essential, as well as being able to present a professional and empathetic service to the patients, some of which are HNWIs.
SALARY ETC:
* £42k to £45k + Benefits
* Central London, Chelsea area.
* Starting on 1st December, neg, for a 13 month maternity cover contract.
* Full-time, Monday-Friday, approximately 8:30am-6:00pm, office based.
REQUIREMENTS:
* 5 years' + private sector medical secretarial experience, ideally within private healthcare in London.
* Experience within private general practice would be particularly advantageous, with good working knowledge of medical terminology
* Strong administrative and organisational skills & Excellent written and verbal communication skills
* Confidence dealing directly with private patients, consultants, hospitals and insurance companies
* Strong Microsoft Office skills, including Outlook, Word and Excel
* Experience using a private healthcare patient-management system such as Semble experience would be highly desirable
* A stable employment history, ideally demonstrating at least two continuous years within previous roles
* AMSPAR or Pitman qualifications are desirable but not essential
* Must be smart in appearance, with a professional and customer/patient orientated approach.
DUTIES TO INCLUDE:
* Extensive diary and appointment management
* Managing patient enquiries by telephone and email
* Maintaining accurate patient records in accordance with GDPR
* Managing doctors' inboxes and ensuring patient queries are dealt with promptly
* Processing repeat prescriptions & Arranging hospital admissions, investigations and diagnostic tests
* Chasing outstanding pathology results, diagnostic reports and consultant letters, Processing patient recalls and follow-up requirements, & Reviewing incoming clinical correspondence and updating patient records on Semble
* Preparing and coordinating referrals, medical reports, insurance forms and certificates
* Processing referral letters, clinical notes and outgoing patient correspondence
* Invoicing patients following consultations and ensuring payment is collected, Processing card payments and insurance-company payments, and Chasing outstanding patient debt
* Correcting and updating invoices where required
* Completing end-of-day transaction checks
* Supporting vaccine and medication stock ordering
* Providing cover for other members of the secretarial team during periods of leave or sickness
* Supporting the doctors and wider practice team with additional administrative duties as required
Due to the high volume of applications we receive, we regret that we are unable to respond individually to every applicant. If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been successful on this occasion. We sincerely thank you for your interest and wish you every success in your job search
Salary description
£42000.00 - £45000.00 per year