Our client, a reputable Commercial Vehicle Main Dealer in Worthing, West Sussex, is seeking a highly skilled Service Advisor to join their expanding team.
This is an excellent opportunity for motivated professionals with automotive experience to progress within a structured and supportive environment. The successful professional will play a vital responsibility in delivering exceptional customer service while managing service department operations effectively. As a Service Advisor, your communication and organisation skills will be essential to ensure smooth workflows and satisfied customers.
Benefits:
Competitive basic salary up to £34,000, with OTE of approximately £37,000
Full manufacturer training to enhance technical and customer service skills
22 days holiday plus bank holidays, with birthday and Christmas gifts
Company pension scheme
Future development opportunities within the group
Supportive management structure with ongoing training and career progressionDuties of this Service Advisor position:
Handle customer enquiries promptly and professionally as a Service Advisor
Qualify service needs and diagnose vehicle issues where applicable
Obtain clear customer agreements for work to be carried out
Manage the service department loading system efficiently in line with workshop capacity
Oversee the handover and administration of loan vehicles
Explain work carried out on vehicles to customers, ensuring clarity and obtaining authorisation
Adhere to manufacturer service requirements and standards
Maintain accurate records and relevant systems at all times
Follow safety protocols and uphold company policies on working practicesRequirements:
Full UK Valid Driving Licence
Proven experience as a Service Advisor, preferably within the Automotive or Commercial Vehicle Sector
Organisation skills with the ability to manage multiple tasks effectively
Customer-focused attitude with excellent communication skills
Knowledge of Kerridge or similar dealership management systems is advantageous
Understanding of vehicle systems and common issues
Right to live and work in the UKContact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Worthing and West Sussex, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today
Salary description
£34000.00 - £37000.00 per year