Location: Home Counties | Travelling across the region
Contract: Permanent | Full Time
Working Hours: 40 hours per week, Monday to Friday, 8:00am – 5:00pm
About the Role
We’re looking for an experienced Void Supervisor with a strong trade or maintenance background to oversee the delivery of repairs and maintenance works across a busy housing portfolio. You’ll be responsible for supervising operatives, contractors and subcontractors, making sure void properties are inspected, works are correctly specified and properties are brought back to a safe, high-quality standard ready for new tenants. This is a hands-on supervisory role where you’ll balance people management, quality, productivity and compliance, while working closely with tenants, clients, housing teams and internal support functions.
Key Responsibilities
Supervise day-to-day activities of operatives, ensuring productivity, quality and efficiency.
Inspect void properties and identify the works required to bring them back to the required standard.
Specify works and provide accurate orders to housing offices.
Oversee supplier and subcontractor works, ensuring they are completed on time, within budget and to KPI standards.
Monitor the quality and progress of repairs and maintenance works.
Liaise with tenants and clients, responding to queries and resolving issues promptly.
Carry out site inspections, toolbox talks and risk assessments.
Ensure all works comply with relevant health & safety legislation and company procedures.
Manage and support operatives, providing guidance and addressing performance issues where required.
Mentor apprentices and support the development of colleagues within the team.
Work closely with administration teams and call centres to effectively schedule and coordinate works.
Identify opportunities to improve the efficiency and quality of service delivery.
Support sustainability initiatives by reducing waste, increasing recycling and promoting greener working practices.
We’re looking for someone with:
Proven experience supervising and managing a team.
A strong trade or maintenance background.
Experience within housing repairs, property maintenance, voids or a similar environment.
Good knowledge of repairs and maintenance processes.
Experience managing contractors and subcontractors.
Strong communication and people management skills.
The ability to organise workloads and manage multiple priorities.
A proactive approach to problem solving, quality and customer service.
Good understanding of health & safety, risk assessments and site compliance.
A hands-on approach with the confidence to lead from the front.
Additional Requirements
Full clean UK driving licence.
Ability to obtain and maintain SC security clearance.
Willingness to travel across the Home Counties as required.
What’s on Offer
Work van and fuel card
6% matched pension contribution
25 days annual leave plus bank holidays
Life assurance policy
Permanent, full-time position
Monday to Friday, 8:00am – 5:00pm
Salary description
£30000.00 - £35000.00 per year