The opportunity to work for this high-profile, purpose driven organisation. United by a shared commitment to making a real difference.
Joining the team of a nationally recognised and respected healthcare leader. Supporting an expert, multi-disciplinary team of healthcare professionals including clinicians and maternity specialists from across England.
An organisation promoting a culture of openness, learning, and accountability.
ABOUT YOU
Are you a skilled Administrator who enjoys working collaboratively in a review team, completing a full range of administrative tasks on a daily basis?
Are you an Administrator who ensures their tasks are completed to a high level of accuracy?
WHAT YOU WILL BE DOING
As a Review Administrator you’ll be contributing to high-impact work that has the power to shape the future of vital medical care. The role includes:
Clinical Review Activity
Support the Clinical Reviewers to ensure weekly clinical activity is captured by:
* Overall maintenance and management of Excel work plans using secure software applications
* Ensuring the clinical review team members are supported and on boarded appropriately
* Assisting the clinical review team with any work plans and records related enquiries
Client Management
Ensure that information on the Review databases are accurately stored and maintained by:
* Managing the shared inboxes
* Ensuring that all information contained on databases is kept up to date
Other Stakeholder Management
Support the effective and efficient management of information requests from stakeholders by:
* Ensuring the stakeholder information is maintained and updated as necessary
* Managing the information coming from stakeholders in the mail administration inbox
General Administration
Ensure the smooth running of the office (responsibilities shared by all team members) by:
* Responding appropriately to general telephone enquiries
* Communicating with Venom IT and Ccube as required, regarding IT issues
REQUIREMENTS
Success in the role will require demonstration of the following essential requirements:
* Committed to the effective delivery of a high quality and professional service
* Professional approach to dealing with often difficult healthcare issues and communicating with healthcare professionals and individual members of the public within the wider healthcare system
* Resilient in the face of what can often be upsetting subject matter due to the nature of the Review
* High level of initiative and discretion
* Understanding and effective application of data protection measures
* Copes well in managing a dynamic workload
* Conveys a credible and highly professional image
* Willing to participate in monthly evening meetings and adapt working pattern to meet key objectives
Experience
* Experience of working and delivering to deadlines
* Experience of working directly with multi-professional colleagues via telephone, email and in person
Essential Skills
* Excellent proven verbal and written English communication skills
* Excellent IT skills, with particular knowledge/experience of working with all Microsoft programmes (Strong Excel, Word, Outlook and PowerPoint)
* Ability to work independently, prioritise and manage own workload
* Ability to build effective working relationships across a wide range of colleagues, clients and others
* Attention to detail and very high standards of accuracy (specifically in relation to inputting client information/requirements, preparation of letters, presentations and diary management)
If you are seeking a role within an organisation that make a real difference to people’s lives and you have the high-level administration skills and experience to meet this role, please APPLY NOW
Salary description
£25000.00 - £25000.00 per year