Newcastle City Centre | £37,000-£40,000 Basic + 10% Bonus + Excellent Benefits
You've mastered the art of delivering exceptional guest experiences.
You've led busy teams, handled last-minute challenges, balanced operational demands, exceeded guest expectations and maintained impeccable standards-even when the hotel is at full occupancy.
But perhaps you're ready for a role where you can still do what you love... without the constant late nights, split shifts and every-weekend working.
This Could Be Your Next Move.
We're looking for an experienced Hotel Manager, Operations Manager, Duty Manager, Front Office Manager, Guest Services Manager or Assistant Hotel Manager to lead a premium, customer-focused operation in Newcastle city centre.
This is an opportunity to take your hospitality leadership experience into a vibrant residential environment where service, community and operational excellence are at the heart of everything.
You'll still lead people.
You'll still create exceptional customer experiences.
You'll still run a large, fast-paced operation.
You'll simply enjoy a better work-life balance while doing it.
What You'll Be Doing
As the senior leader on site, you'll take ownership of the day-to-day operation, leading from the front and setting the standard for service.
You'll be a visible presence, supporting your team, engaging with residents, solving problems and ensuring every interaction reflects a five-star experience.
Your responsibilities will include:
Leading, coaching and developing a customer-focused team
Delivering an outstanding resident experience with hotel-level service
Driving operational excellence and maintaining exceptional building standards
Managing day-to-day performance, compliance and Health & Safety
Building a positive, engaging culture where people enjoy coming to work
Creating a welcoming community through resident engagement and events
Taking ownership of operational performance, budgets and service deliveryWho We're Looking For
We're keen to hear from candidates with management experience in:
Hotels
Boutique Hotels
Aparthotels
Serviced Apartments
Hospitality
Leisure or Guest AccommodationYou'll be someone who:
Leads from the front and enjoys being visible
Has a genuine passion for guest service and developing people
Builds high-performing, motivated teams
Thrives in fast-paced operational environments
Maintains exceptionally high standards
Enjoys taking ownership and making decisionsMost importantly, we're looking for someone with warmth, presence and natural leadership-someone who creates memorable guest experiences and inspires their team to deliver exceptional service every day.
What's In It For You?
£37,000-£40,000 basic salary
10% annual bonus
Better work-life balance than most hotel management roles
A varied leadership position where no two days are the same
Excellent benefits package
Genuine long-term career progression within a growing premium brand
The opportunity to apply your hospitality expertise in a fresh, rewarding environmentIf you've built your career delivering exceptional guest experiences and leading hotel teams-but you're ready for a fresh challenge where your hospitality skills are truly valued-we'd love to hear from you.
Apply today with your CV
Salary description
£38000.00 - £40000.00 per year