Location: Stockton-on-Tees (Ingleby Barwick area)
Agency: Search Consultancy (Construction & Trades Division)
Payment Options: £18.92 per hour (PAYE) OR £25.60 per hour (Umbrella )
Start Date: Immediate
Contract Duration: 5 Months moving into Ongoing work
The Opportunity
Search Consultancy's Construction and Trades Division is currently partnering with a premium national developer to recruit a time-served, highly articulate Joiner for a customer care and snagging contract in the Stockton/Ingleby Barwick area.
Initially scheduled as a solid 5-month contract, this position now has the genuine potential to extend into ongoing, long-term work based on performance and development pipeline. Unlike standard, high-volume site production roles, this position is positioned within the developer's Customer Care team. You will be entering newly completed, occupied residential properties to resolve final snagging lists. This contract requires an operative who pairs absolute technical craftsmanship with exceptional customer-facing skills.
Flexible Remuneration Options
We offer two transparent payment structures depending on your preferred payroll setup:
PAYE Option: £18.92 per hour (plus accrued holiday pay and statutory benefits)
Umbrella Option: £25.60 per hour (Gross assignment rate, inclusive of umbrella/subcontractor structures)
Payment Frequency: Processed accurately every single Friday via our dedicated payroll desk.
Comprehensive Key Responsibilities
Operating within occupied properties, your daily schedule will demand clean working practices, high diplomatic skills, and versatile joinery competence. Your responsibilities will include, but are not limited to:
Customer Care & Communication: Greeting owners professionally, discussing their specific snagging lists politely, explaining the remedial work you will be undertaking, and ensuring they are completely satisfied before departing.
Internal Second-Fix Snagging: Executing high-end adjustments to internal timber features, including easing sticking doors, adjusting ironmongery/latches, resetting architraves or skirting boards, and aligning kitchen cabinetry.
Defect Rectification: Remedying minor settlement issues, repairing flooring creaks, replacing defective components, and ensuring all finishes meet the developer's premium quality standards.
Occupied Plot Protocol: Working with extreme care to protect the customer's property. This includes utilising dust sheets, cleaning up workspaces immaculately after completion, and working safely around families.
Reporting: Reporting back to the Customer Care Manager or Site Sub-Agent regarding completed works or any additional materials required to resolve outstanding defects.
Rigid Candidate Requirements
To maintain the strict client care standards required on this project, candidates must explicitly meet the following criteria prior to deployment:
Valid CSCS Card: A valid Blue (Skilled Worker) or Gold (Advanced Craft/Supervisor) CSCS card is mandatory and will be verified beforehand.
Communication Skills: Must be fluent in English and fully comfortable conversing with customers face-to-face in a polite, helpful, and empathetic manner.
Complete Trade Kit: Possession of a full, comprehensive kit of professional hand tools and cordless power tools suitable for high-finish internal adjustments.
Industry Experience: A proven, demonstrable background in finish joinery, ideally with specific experience in maintenance, snagging, or customer care environments.
Full PPE: Ownership of standard site protective equipment for moving between properties (Hard hat, high-vis jacket/vest, steel toe-cap boots, protective gloves, and safety glasses).
Professional References: Ability to provide the contact details of a recent Site Manager or Customer Care Coordinator who can verify your quality of finish and reliability.
Right to Work: Verifiable right to work within the United Kingdom.
Why Partner with Search Consultancy?
Guaranteed Continuity: An initial 5-month term with direct pathways into ongoing local work, providing excellent long-term financial stability.
Local Commute: Based squarely in the Stockton / Barwick area, keeping your daily travel overheads minimal.
The Search Pipeline: Search is a preferred labor supplier across the North East. Subcontractors who exhibit excellent customer feedback, reliability, and top-tier craftsmanship are systematically prioritised for seamless transition onto subsequent long-term commercial or residential contracts locally.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£18.92 - £25.60 per hour