Location: UK & Ireland (with some international travel)
Salary: £43,000-£50,000 + OTE £60,000-£70,000
Hours: 7am-4pm, Days
Benefits: Company Car/Van, 5% Pension, Life Assurance, Permanent Healthcare, 25 Days Holiday + 8 Bank Holidays
About the Role
We are seeking a skilled Field Service Engineer (Mechanical Bias) to join our established UK service team. This role has a strong mechanical focus (approx. 70/30), supporting customers across the UK & Ireland with occasional international travel.
You will work on a wide range of processing and packaging machinery, carrying out installation, commissioning, servicing, planned maintenance and mechanical fault-finding.
The role will involve working with complex industrial equipment within food, pharmaceutical and other high-specification manufacturing environments, ensuring machinery is operating safely, efficiently and reliably.
There will also be opportunities for global travel to company headquarters and manufacturing sites in Japan, as well as subsidiaries across North America, Europe and Asia.
Key Responsibilities
Installation, commissioning, service and repair of processing and packaging equipment
Mechanical fault-finding, diagnostics and breakdown response
Planned and preventative maintenance of industrial machinery
Mechanical strip-down, rebuild and component replacement
Working on gearboxes, bearings, drives, conveyors, pumps, pneumatics and associated mechanical systems
Setting, aligning and commissioning machinery to ensure optimum performance
Providing technical support to customers across the UK & Ireland
Working alongside electrical and controls engineers to diagnose and resolve complex equipment faults
Delivering high standards of customer service and technical expertise
Supporting continuous improvement, equipment upgrades and machinery modifications
Producing service reports and maintaining accurate customer records
Experience / Skills / Qualifications
HNC/HND Mechanical Engineering or equivalent mechanical qualification
Strong mechanical engineering and fault-finding experience
Experience working with industrial machinery, production equipment or packaging machinery
Competent with mechanical strip-down, rebuild, alignment and component replacement
Good understanding of mechanical power transmission, bearings, gearboxes, pneumatics and conveyors
Experience within food, pharmaceutical or FMCG manufacturing preferred
Previous field service or customer-facing engineering experience desirable
Basic electrical/controls knowledge would be advantageous
Ability to work independently in the field and manage customer relationships
Willingness to travel extensively throughout the UK & Ireland, with occasional international travel
Team & Development
Join a growing team of 6 experienced Service Engineers
Full product and machinery training provided
Strong technical support from the wider engineering team
Exposure to a wide range of complex processing and packaging equipment
Opportunities for international training and travel
Clear progression toward Senior Engineer level after experience is gained
Package & Benefits
Salary: £43,000-£50,000
OTE: £60,000-£70,000
Overtime/Shift Allowance: Mulitple options of overtime payment
Vehicle: Company Car/Van
Pension: 5% employer contribution
Life Assurance: Included
Healthcare: Permanent healthcare cover
Holidays: 25 days + 8 bank holidays
Travel: UK & Ireland with occasional international opportunities
Training: Full product and technical training provided
Salary description
£42000.00 - £50000.00 per year