The successful candidate will take ownership of our client’s administration function, working alongside their existing administrator and supporting their sales consultants and directors. This is a hands-on supervisory role for someone who is genuinely happy to take control: running and improving our client’s booking administration processes, overseeing supplier liaison and client documentation, and making sure nothing falls through the cracks.
Given the high value and complexity of their bookings, accuracy and attention to detail are paramount – they need someone who will own the detail, set the standard, and keep the admin side of the business running like clockwork.
In return, our client can offer a highly competitive salary up to £35k, plus performance related bonus, plus excellent benefits. This is a Monday – Friday role and flexible working hours and hybrid working will be available in the longer term.
This is a fantastic opportunity to work with fascinating destinations and a loyal, high-value client base, in a friendly, supportive and experienced team environment, so if this role is of interest to you, please apply online.
Role of Travel Administration Supervisor:
* Take ownership of our client’s administration function.
* Review and improve booking administration processes
* Oversee supplier liaison and client documentation
* Work closely with management and the wider team to ensure all process are adopted company wide
* Ensuring clients receive the highest level of customer care and support at all times
Skills required for the role:
* Travel industry experience – essential.
* A genuine, well-developed understanding of customer care.
* Happy to take control – a self-starter who takes ownership of processes and outcomes rather than waiting to be asked.
* Process driven, with a strong eye for detail.
* Totally organised, able to manage multiple bookings and priorities calmly.
* Excellent IT knowledge and confidence across office systems.
If you’re interested in learning more about this Travel Administration Supervisor role, please press the apply online button now!
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Salary description
£33000.00 - £35000.00 per year