Lime Venue Portfolio | Birmingham Office
Salary: £28,957 per annum plus benefits
About the RoleLime Venue Portfolio is looking for a Conference & Events Sales Consultant to join our Birmingham-based team in a fully office-based position. This role is based full-time from our Birmingham office, so candidates must be able to commute to and work on-site in Birmingham five days a week.
As a Conference & Events Sales Consultant, you will be responsible for converting enquiries into successful bookings while delivering an exceptional customer experience from initial enquiry through to post-event follow-up. You’ll work closely with corporate clients, training organisers, and event planners, providing expert guidance and tailored event solutions across our venue portfolio.
Key ResponsibilitiesDrive Revenue GrowthSupport the continued success of our Venues Collection by managing Conference & Event enquiries efficiently and professionally, maximising conversion opportunities and revenue generation.
Deliver Outstanding Customer ServiceProvide a first-class client experience across phone, email, and online channels, consistently meeting and exceeding service standards and KPIs.
Build Strong RelationshipsDevelop trusted relationships with clients, venue teams, and internal stakeholders through confident, knowledgeable, and proactive communication.
Support Commercial PerformanceUse business performance tools including forecasts, budgets, and pace reports to strengthen commercial awareness and contribute to wider business objectives.
Maintain Accurate Systems & ReportingEnsure all booking and client information is accurately maintained within Delphi and LVP SmartSheet systems, while identifying opportunities to improve online listings and competitor positioning.
Become a Venue ExpertBuild strong knowledge of the Lime Venue Portfolio collection, support site visits where required, and share venue insights with the wider central team.
About YouWe are looking for someone who is passionate about hospitality, sales, and events, and who enjoys working in a fast-paced office environment.
You will ideally have:
At least 1 year’s experience within a Conference & Events role
A minimum of 3 years’ hospitality industry experience at venue level
GCSEs including Maths and English (A-Levels or degree desirable)
Strong written and verbal communication skills
Excellent organisational and administrative abilities
Confidence using Microsoft Office including Excel, Word, Outlook, and PowerPoint
Experience using booking systems such as Delphi or Gratis
Strong venue and hospitality knowledge
A proactive, solutions-focused mindset with the ability to remain calm under pressure
A positive, team-oriented attitude and strong customer service approach
Important Location & Working RequirementThis is a full-time, fully office-based role located in Birmingham. Remote or hybrid working is not available for this position.
BenefitsHealthcare & WellbeingMedicash health benefits including dental, optical, and mental health support
Coverage for you and up to 4 children
Free annual health check with Aviva Digicare
Discounts with Nuffield Health and Pure Gym
Employee Assistance Programme
Discounts & PerksUp to 55% off cinema tickets
Shopping discounts up to 15%
Discounts on Vodafone plans
Travel discounts with providers including TUI and Expedia
Workplace BenefitsMeals on duty
Pension scheme
Life assurance
Paid professional subscriptions
Leave & Family Support23 days annual leave plus bank holidays
Your birthday off
Additional leave after maternity return
Day off for your baby’s first birthday
Holiday purchase scheme
Career Development & Financial SupportOngoing training and development
Clear career progression pathways
Financial wellbeing programme
Preferred rates on salary finance products
About LevyLevy, part of Compass Group, delivers exceptional food, drink, and hospitality experiences at some of the UK’s most iconic venues, including Wimbledon, Twickenham, and Tottenham Hotspur Stadium.
Why Join Us?At Levy UK & Ireland, we value diversity, inclusion, and equal opportunity. We believe diverse teams drive creativity, innovation, and success, and we are committed to creating a supportive environment where everyone can thrive
Salary description
£28957.00 - £28957.00 per year