This is an excellent opportunity for someone who enjoys working with spreadsheets, managing processes, and keeping things running smoothly behind the scenes. The successful candidate will play a key role in co-ordinating appeals cases, maintaining accurate records, and supporting the delivery of an efficient and professional service.
The role is ideal for someone who thrives in a structured environment, enjoys administration and scheduling tasks, and takes pride in accuracy and organisation.
Key Responsibilities
Logging and acknowledging new appeals cases
Maintaining accurate work-in-progress records and spreadsheets
Assisting with the scheduling and organisation of hearings
Booking venues and arranging equipment where required
Preparing and distributing case documentation within strict deadlines
Producing and proofreading reports before release
Liaising with authorities, appellants, board members and third parties via phone, email and letter
Monitoring case progression and escalating delays where necessary
Providing general administrative support to the wider team What We’re Looking For
Previous administration, co-ordination or scheduling experience
Strong organisational skills and excellent attention to detail
Confident using Microsoft Outlook, Word and Excel
Experience working with databases and spreadsheets
Excellent verbal and written communication skills
A proactive and process-driven approach
Customer service experience
Ability to work independently and manage workload effectively Working Hours
This is a full-time position working 37.5 hours per week, typically between 8am and 6pm.
Hybrid Working The role is based at the company’s head office in Uckfield.
Employees work:
3 days in the office (Tuesday, Wednesday and Thursday)
2 days working from home How to Apply
To apply for this opportunity, please send your CV to My Key Recruitment or contact the team directly for more information
Salary description
£24784.00 - £24784.00 per year