As Business Development Manager you will be responsible for converting opportunity into commitment. The role is focused on building relationships, progressing deals, and maintaining momentum through the pipeline until the customer is ready to onboard and transition into the Sales team.
You will develop and progress new business opportunities through the sales pipeline, working closely with the Head of Business Development and Business Development Executive to convert qualified leads into committed customers. Build strong early-stage customer relationships, lead opportunity development, and support successful transition into the Sales team for onboarding and long-term account growth.
Core Responsibilities
New Business Opportunity Development
Develop qualified leads into active sales opportunities.
Conduct discovery conversations to understand customer needs, challenges, and decision-making processes.
Build strong relationships with prospective customers throughout the sales cycle.
Identify customer pain points and align company solutions effectively.Pipeline Management
Maintain an active pipeline of new business opportunities.
Progress deals through agreed sales stages with clear next actions.
Ensure opportunities are consistently followed up and advanced.
Maintain accurate CRM records, activity tracking, and pipeline updates.Customer Meetings & Presentations
Lead or support discovery meetings with prospective customers.
Present company solutions and value proposition confidently.
Build credibility and trust with customer stakeholders.
Support proposal discussions and commercial conversations where required.Collaboration with Business Development Team
Work closely with the Head of Business Development on pipeline strategy and deal progression.
Coordinate with the BDE to ensure strong appointment setting, follow-up, and customer engagement.
Ensure smooth communication and visibility across opportunities.Collaboration with Sales Team
Introduce Head of Sales and/or the relevant KAM at appropriate stages to support customer confidence and relationship development.
Ensure smooth handover into onboarding once customer commitment is secured.
Support transition from opportunity stage into long-term account ownership.Market & Opportunity Development
Identify trends, sectors, and target accounts with strong growth potential.
Support proactive outreach and strategic opportunity creation.
Feed market insight and competitor activity back into the commercial team.Ways of Working
Work as part of the Business Development team under the leadership of the Head of BD.
Collaborate closely with the BDE to maintain momentum and consistency across all opportunities.
Focus on pipeline progression and customer engagement rather than account administration.
Maintain strong alignment with Sales to ensure effective handover and onboarding.Success Measures
Pipeline value generated
Deal conversion rates
Speed of progression between pipeline stages
New business wins and onboarding volume
CRM accuracy and pipeline disciplineRequirements
Prior experience in a business development role, ideally within the care setting
Commercially minded
Relationship-driven
Organised
Proactive
Persistent
Collaborative
Comfortable speaking with customers
Process disciplined without being overly corporate
CRM & Pipeline Management
Consultative Selling ApproachBenefits
Competitive salary dependent upon experience, with additional bonus scheme when meeting targets
Company car with fuel
Progressive working environment
Career progression potential. IND25
Salary description
£50000.00 - £70000.00 per year