Our client is seeking a Sales Administration Assistant to support the Sales Team, whilst ensuring the smooth day-to-day operation of the office. This is a fantastic opportunity for an ambitious and detail-oriented professional who enjoys working across multiple business functions and taking ownership of their workload.As a key member of the team, you will provide comprehensive administrative and operational support across the business. You'll be responsible for managing customer orders, supporting marketing activities, assisting the sales team, maintaining accurate records and delivering exceptional customer service to key stakeholders.
Key Responsibilities
Sales & Customer Administration
Process customer orders and purchase orders accurately from order receipt through to payment.
Raise invoices and credit notes using Sage.
Manage order fulfilment and coordinate deliveries.
Prepare quotations and assist with contract administration.
Maintain accurate customer records within the CRM system.
Customer Service
Provide telephone and email support to customers interested in products.
Guide customers through the ordering process.
Offer product and technical support where appropriate.
Deliver excellent customer service at all times.
Stock Control & Logistics
Monitor and manage inventory levels.
Coordinate imports, exports and stock movements.
Produce stock reporting and forecasting information.
Liaise with manufacturing teams to maintain appropriate stock levels.
Marketing & Events Support
Organise travel and accommodation for employees, customers and event attendees.
Liaise with event organisers, logistics providers and suppliers.
Monitor and manage stock levels of marketing materials.
Support the creation and distribution of marketing collateral.
Assist with digital marketing activities and email campaigns.
Track marketing expenditure and prepare reports.
Office Support
Diary and calendar management.
Minute taking and meeting coordination.
Database management, including sales and budget trackers.
Expense reporting and spreadsheet maintenance.
Proofreading medical and marketing documentation.
Managing office supplies, stationery and post.
About YouTo be successful in this role, you will be an organised and adaptable administrator with excellent communication skills and a proactive approach to your work.
Essential Skills & Experience
Previous administration experience within a busy commercial environment.
Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint.
Strong customer service and relationship-building abilities.
Excellent written and verbal communication skills.
Exceptional organisational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines.
Experience maintaining accurate records and databases.
Ability to work independently and take ownership of responsibilities.
Personal Qualities
Self-motivated and proactive.
Professional and positive approach.
Strong attention to detail and accuracy.
Excellent organisational skills.
Confident communicator at all levels.
Able to work autonomously with minimal supervision.
Flexible and willing to support across multiple business functions.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salary description
£28000.00 - £30000.00 per year