Start Date: ASAP
Duration: 4 weeks
Location: West Edinburgh
Hours: 9am - 5pm
Hourly rate: £13.70
Office Angels are currently recruiting on behalf of our client for an experienced IT Service Desk Support Assistant to join their team on a temporary basis for a 4 week assignment.
This is a fantastic opportunity for someone with previous IT support experience who enjoys helping users, resolving technical issues and ensuring smooth day-to-day IT operations.
The Role
As part of a busy IT team, you will be responsible for:
Managing and resolving IT support tickets efficiently
Providing first-line technical support to end users
Setting up and configuring hardware for new starters
Assisting with laptop, desktop and peripheral troubleshooting
Escalating more complex technical issues where required
Delivering excellent customer service while supporting colleagues across the businessAbout You
To be successful in this role, you will have:
Previous experience within an IT Service Desk or IT Support environment
Strong troubleshooting and problem-solving skills
Experience setting up hardware and user equipment
The ability to prioritise workload in a fast-paced environmentIf you're available immediately and looking for your next temporary IT opportunity, we'd love to hear from you.
Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:
Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after
We can search for permanent work whilst you're in assignments and offer expert interview support and advice
Weekly pay
Pension scheme option (with employer contributions)
28 days paid annual leave (Based on a weekly accrual)
By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond.
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£13.73 - £13.73 per hour